East Avenue Auto

  • 4.3 of 5 stars
5 reviews

1656 East Ave, Rochester, NY 14610, us

(585) 271-7610

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.6/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
3.7/5
They are always honest
4.6/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 06, 2011
Jul 08, 2002
When I came to Rochester 8 years ago friends recommended this place, and they still use it, too. They are creative and kind enough actually to repair components rather than replacing them. They resurrected an A/C compressor on a previous car by drilling out and retapping the place where a hose attached to cure a leak. Recently they sanded glazed shoes and turned warped drums after I drove with a partially set parking brake, saving me the cost of replacement. The dealer who USED TO service my wife's car kept *finding* spurious leaks. East Ave Auto checked it out and found none. Now they service her car, too. They have told me when things were NOT necessary when I though they might be. They understand carbueretors, too. Good people!
Nov 06, 2011
Apr 02, 2009
I've only been here three times, but they've been very personable and honest with me. I had an inspection and they only pinged me on the thing I knew needed replacement, tires. They've also done a break job for me and put tires on for me. They call before doing any work if it looks like their estimate was a little off. I've dealt with many shops in the area including several dealerships and this one is my favorite.
Nov 06, 2011

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