D & B Auto Service

  • 5.0 of 5 stars
6 reviews

90 Mount Hope Ave, Rochester, NY 14620, us

(585) 454-0570

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Aug 30, 2004
My wife and I are soon leaving Rochester, and D&B will be one of the things we'll miss most. We won't be lucky enough to find a shop as good as this again.
Jun 22, 2004
have had Peugeot, Chevrolet Caprice, Olds 98, Morris Minor, Rav4, all worked on by Dave and Bruce-- trustworthy, reliable, friendly, honest, competent. Will give rides, my wife is comfortable dealing with them, respond to emergency requests, accomodate last minute needs.
Jun 21, 2008
I searched high and low for a reliable, reasonable, honest mechanic in this area to work on my Saab, mostly finding the low end of the auto mechanics world. When I discovered Dave and Bruce, I was very relieved to finally be able to go to a shop that offers the above qualities and much, much more. Always honest, they won't tell you to fix things that are unnecessary. They have even diagnosed things that I had done at a specialty shop for a little less (like tires) and they didn't mind. That's not to say I have ever felt overcharged. They once replaced control arms on my vehicle, one of which started making noise a few months later. They checked it out, determined the part to be defective and replaced it, without charging me an additional cent. My wife recently took her car there rather than the dealership and now swears by them as well. I highly recommend them to anyone, especially if you have a foreign car that you don't want just anyone working on.
Dec 31, 2009
As long as Dave & Bruce are in business, I'll keep driving cars. If they ever quit, I'll buy a Segway!
Mar 23, 2010
I have never been happier or more satisfied with my car service. These guys are not always incredibly friendly and knowledgeable, but they have (wait for it!).. ETHICS! They are amazing. I can't say enough about how great their prices are, how timely they are, or how the first time I called them after getting my new (used) Volvo, Dave said, "now, make sure you get several estimates, and talk to as many Volvo people as you can. It's important that you find a Volvo mechanic you feel you can trust. Shop around."
Mar 18, 2014
  • Bunster
Both my daughter and I have been going to Dave and Bruce for years. They have checked out used cars for us at no cost. They are frank with us about when the car should be sold, and always honest. They smile; they appear to love what they do. I don't feel like I am getting ripped off when I go to them.

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