Browncroft Garage, Incorporated

  • 4.4 of 5 stars
8 reviews

762 Atlantic Ave, Rochester, NY 14609, us

(585) 288-5060

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
5.0/5
Their repair price is reasonable
3.6/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
3.9/5
They are always honest
4.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 06, 2011
Jun 28, 2009
Eric has been our mechanic for the past 15 years or so. We wouldn't think of going anywhere else. When our sons started driving, one of the first things we did was introduce them to Eric so that they could understand the responsibilities (oil changes, etc) that come with driving, and they would know a trustworthy person that they could always depend on. Eric is not open Saturdays, but is frequently in at least a half day on Sundays. He also has sold us used cars, and we have always been satisfied.
May 03, 2000
There is little parking in front. Usually the truck is left in the East High parking lot. I always feel like asking Eric if he's sure he charged me correctly since the amount seems so low. No kidding.
Jul 19, 2000
In 20 years, I've had very few (less than 4) second trips for the first problem. Are always willing to look for parts on the secondary market and/or salvaged parts where appropriate. I've never had the slightest indication of price inflation or unnecessary work for the 8 cars I've taken in over the years
Nov 06, 2011
  • N/A
Nov 06, 2011
Nov 06, 2011
Apr 18, 2011
They are closed on Saturdays, but open on Sundays. The four members of our family have been going to them for over 25 years. His number is on everyone's speed dial. As far as I can tell, they do everything relating to cars, but bodywork and painting.

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