M & M Automotive

  • 3.6 of 5 stars
5 reviews

3071 Route 9W, Rhinebeck, NY 12477, us

(845) 246-5718

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.2/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
4.3/5
They are always honest
4.4/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.8/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
May 04, 2001
Two things make them extraordinary for me: 1. Mark & his people will take time to explain the problem, right when I ask! 2. If I ask for service or maintenance that they do not feel is needed, they will actually tell me so, and why.
Aug 14, 2007
Used M&M for 20 years -- when we moved to FL, we tried to take Mark and the gang with us. Always stop in to see him when we are back visiting. It just doesn't get any better than M&M.
Feb 19, 2008
They make the whole process easy.
Oct 23, 2009
This place could be a tourist attraction: Trees all around, old-fashioned country shop, always with a bunch of exotic, antique and weird vehicles in for service in the barnyard-looking lot. We have complete confidence in these guys. They never let us down.
Dec 18, 2015
  • displaced misery
I wrote a positive review for this shop, as reviewer #61929 (since forgot my old user name and password) and at the time it was accurate. Things can change over time, and it may be a good idea not to fall into habit and rely too much on past experiences. Took the car to dealer for service and discovered some hot-dog, brand-x, repairs, for example a non-standard size oil drain plug bolt using a gob of silicone instead of a washer. Had already stopped using the shop reviewed here because of an experience with the "they respond well when they screw something up" category. Nice folks--became sloppy. Sad.

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