Vic's Service

  • 3.5 of 5 stars
7 reviews

109 Main Street, Oneonta, NY 13820, us

(888) 380-4207

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
3.5/5
They are competent
3.4/5
Their repair price is reasonable
3.3/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.8/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
4.0/5
They are always honest
3.5/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
3.7/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Jan 24, 2000
Vic has provided Emergency Resuscitation services for my cars a couple times now. In one particular instance, I asked him to tow in my "dead" beast from my home to the shop. Upon arriving at my house...rather than "hooking up" and towing me in (for the $$$!), Vic spent 15 minutes "trouble-shooting" and got me on the road ...under my own power! I'm grateful! Thanks Vic (and Deb)!
Jul 07, 2000
Vic's a master mechanic - in his own feeble mind... I've been there a few times, minor oil change and inspection stuff, and have never been impressed. First oil change, I was informed that my brakes were 'loose', and that they couldn' in good conscience let em leave without getting them fixed, for $165. I left anyway, and had to go down the street immediately to get my truck inspected. Vic had conveniently removed my previous inspection, when I called and complained, he stated "If I let you leave with an inspection on that truck (my pristine 95 Pathfinder), I'd be opening myself up for liability." Ack! First time I was there, (back in high school), I asked one simple thing after my oil change, that the car be locked. I had a laptop in the back seat, and the shop is downtown in a college town... Got back to find that my car had been parked along the side of the shop, windows all down , doors unlocked and KEYS IN TE IGNITION! Ack! I would not recommend this guy to anyone, except maybe my high school earth science teacher... If you need the work done, go up the street to Monser's and get it done right...
Jun 11, 2010
Vic, the recently previous owner, was a student of mine who was proud of his accomplishments, in spite of refusing to retake required Speech for Oneonta High School graduation. He built a fine auto service spot in downtown Oneonta and served as a board member of the county Occupational Center. Vic was competent, eager to please, and had a reputation of honest, but kinda expensive service. I went to him, got reminded of my strong recommendation to take the required Speech to get his HS diploma to secure his future success, and was proud of his efforts to analyze my vehicle's problems. He had collected a small group of very competent mechanics and developed a small gas station into a fine auto service center. Yes, expect to be charged reasonably high, but at the same time, enjoy the professional expertise of intelligent, competent personnel. The new owners seem to have adopted Vic's philosophy and deserve a chance to be your auto service experts. Ask especially for Harold; he's a gem.
Mar 03, 1999
This is a real old-fashioned service station. They are always polite, timely, reasonable and competent.
May 10, 2012
  • N/A
May 05, 2014
  • DeannaLauro97
I really appreciate the warm friendly atmosphere and honest feed back along with some added humor thrown in order to soften the blow of bad news I get from Vic's Auto Service. They are always reasonable and work with me when it comes to payment time table-I as a single female, and I can say you're not taken advantage of in any way going here. Everything in done professionally and with a smile. Harold, Honey and Toni are the Best! For seven years and counting, I don't go anywhere else!
May 15, 2017
  • asdfghjkl
If I could give this less than one stars I would. They are completely unprofessional and unaccommodating. Do yourself the biggest favor and don't even call, contact, or even step foot in this place. My car needed an new alternator change and it was needed then and there. Vic's Auto Shop replaced my alternator with a CHEAP REBUILT alternator that not only did not fix my car, but made it WORSE. I am a college student without a job and a dropped a big amount of money on this to have it fixed just to come home and to have to get THEIR MISTAKES fixed. Additionally, after the changed my alternator the problem was still there. I went back not even a week later, but I went back 2 DAYS later to tell them the problem was still reoccurring and they decided to do nothing about it and told me it was fine. I am now home paying double the amount to have this fixed and they are choosing to not take responsibility over something that is there fault. As a distraught customer calling to let them know they hung up on me a total of 4 times. COMPLETELY UNPROFESSIONAL. UNACCOMMODATING. This business just wants to scam you and do everything possible to take your money. Do not go there. In fact, this business should be shut down. Also not to mention that they kept finding more "problems" with my car that they couldn't let me drive the car without paying more to fix them.

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