Noto's Auto Repair & Service

  • 3.8 of 5 stars
5 reviews

62 Potter Ave, New Rochelle, NY 10801, us

(914) 235-1700

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.2/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
3.4/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.2/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.2/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.5/5
Nov 07, 2011
Jul 14, 2007
Their work in general is quite good, although they can be stumped by unusual or arcane problems. They are honest and patient. But they get overwhelmed by the amount of business they have, and they never say "sorry, you should go to somebody else because we will not have time to take care of you anytime soon". Of course, that's a nearly impossible thing for a 3- or 4-man operation to say. But unfortunately, sometimes they take your car and tell you it will be done in, say, two days, but then it turns out to be a week. Which is real bad if you've made plans based on what they've told you... Anyway I still use them.
Jul 12, 2009
My 10 year old car will soon reach 200,000 miles. It runs like new and I think that's because Noto's does what is necessary, is really good at figuring out what's wrong, and charges reasonable prices. And they listen. Once I was convinced I had a problem. They said no. But I came back and insisted there WAS a problem. They drove the car again and agreed I was right.
Aug 04, 2014
  • dgbarto
This is the ONLY shop I trust and allow to work on my cars.
Mar 30, 2015
  • Odyssey Owner
Hours stated are 8am opening, but no one was available until after 9:30 am. Owner Anthony was dismissive when I called... "it seems like the battery, just have someone give you a jump." I let him know that the car did not sound the way a battery problem would sound & that it seemed to almost turn over each time. He disregarded my comment & said they couldn't get me a tow for at least another 2 hours. The tow came THREE AND A HALF hours later. I got a call at 2 in the afternoon. Anthony said it started right up off the tow truck and nothing was wrong. I refused to take the car back until they figured out what the problem was... I have a 7-hour road trip coming up and need to feel safe. He kept the car 2 days and insisted nothing was wrong. I was charged $105 for he tow. One week later (and another lost day of work) it happened again! I walked to an auto parts sore & replaced the battery - WHICH WAS LEAKING ACID! Did Noto's even look at the battery before declaring "Nothing's wrong?!!!) Unfortunately, it still won't start even with the new battery. Anthony Noto is now telling me he's awfully busy and not sure if he has time. Also, and it IS a direct quote: "If it was a Chevy I could tell you right away it's the gas pump, but a Honda is hard" Funny he never mentioned before the $105 tow that he has no idea how Honda's work!!!!! I'm refusing to pay another $100 for a second tow for the same problem. Offered to drive over and look at it. That was an hour ago. We'll see and I will update. By the way...The second time it was a Saturday morning and the site says they're CLOSED Saturday & Sunday... How it THAT convenient hours?!?! No SATURDAYS?!? I left a message which no one ever returned. Anthony said "Oh, yeah I was there until 12 Saturday, but I did't check the messages." This is Monday. Like I said...we'll see. So far, DO NOT GO THERE!!!!

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