Queens Village Diesel

  • 3.6 of 5 stars
2 reviews

21802 Hillside Ave, Jamaica, NY 11427, us

(718) 479-7875

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
4.5/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
2.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Feb 14, 2005
Bob Diehl and his crew are highly competent, caring people. They kept my Geo Metro running way beyond what could have been expected: a whopping 285,000 miles. It would have lasted even longer if I hadn't rear-ended a van. Even then, Bob and the crew helped with my transition into a new car (another Geo--this time a Prizm), and made sure my new car was road-worthy for my recent crosscountry drive from NYC to California. I'm suffering some serious withdrawal symptoms now that I'm in CA, having been spoiled by Bob's honesty, attention to detail, and knowledge about what really needs to be done and when. I happily recommend Queens Village Diesel to anyone looking for a quality mechanic.
Sep 28, 2015
  • Skiddy
I took my car to Queens Village Diesel (QVD) on 08/20/15 for routine maintenance work (i.e. coolant/fuel filter changes) and again on 09/25/15 for a coolant leak problem. “Robert Diehl” who is the owner/operator of QVD indicated (on both dates) that my car could not be removed from the shop’s work bay area due to ignition start-up failures. I experienced no start-up failures with my auto before taking it to QVD (on both dates) and the QVD mechanics were able to drive the auto into the work bay area with no start-up failures (again on both dates). It stands to reason that I would have requested that QVD repair any start-up failure related problems if I experienced any such problems prior to taking my car to their shop especially considering the severity of these problems. I was charged $219.90 (for replacing a distributor coil) and $143.67 (for replacing an ignition module) which were supposedly the parts that caused the questionable start-up problems on 08/20/15 and 09/25/15 respectively. Mr. Diehl commented that it’s a good thing (especially for him) that these problems occurred while the car was sitting in the work bay area of an auto repair shop instead of occurring while I’m driving on the road. It raises a great deal of suspicion when start-up failures suddenly appear while the associated automobile is sitting in the work bay area of an auto repair shop especially when that shop stands to financially profit from such failures. I believe that these problems were non-existent or deliberately created in order to generate additional charges. I no longer trust Mr. Diehl and I will definitely not be doing any more business with QVD.

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Geocoding courtesy of USC Spatial Sciences Institute