Radars Automotive

  • 3.2 of 5 stars
2 reviews

1468 Lake Rd, Hamlin, NY 14464, us

(585) 964-2132

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
4.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Jul 26, 2008
Days before leaving on vacation I heard screeching from the front of the Jeep. I dropped my 99 Cherokee off at Radar's for a look at the noise. ( I suspected u-joint, which where original). He found both u-joints and the front left bearing shot, not surprising with 130K miles on the truck. I ok'ed the work and we planned on the work to be completed one whole day before my trip. The company that delivered the wheel bearing delivered the incorrect unit. Long story short, my Jeep wasn't ready until the night before my departure. We cut it close but Radar knocked off a good chunk of the bill because of the delay. I still left on time and with the new repairs the Jeep drove a bit smoother and much quieter. Radar's has also accomodated me with last minute repairs to my daughter's car and has worked with me to help reduce costs when that irrational " check engine " light came on with my Jeep and my daughter's car. I do as much of my own work on my vehicles as I can, but when I can't I call Radar's. Both because he is only a mile away and I find him honest and competant. I have always left a happy customer.
Dec 13, 2014
  • DanLunn
I can`t complain about the quality of the work. The work is ok. I do however have a problem with the amount that they charged. When I dropped it off I asked for ball park figure and it was roughly 300-400 for the back brakes and 100 to replace the gasline. They ended up just fixing a fitting on the gas filter. While they had it, they called me and told me that they had replaced a brake line, and the brakes but it should have new wheel drums which would be $120 each plus labor, so about $300. I declined. I couldn`t afford that much right now. (don`t understand why they would charge labor for drums when they are already off to put brakes on and they have to put the old drums on anyways). Then they called me and said it was back together but I need a new master cylinder. ($83 at autozone). I told them do it. Picked up the truck and the bill was $1027. The whole problem is that they were not upfront with the costs of everything. I told them I was not happy with the bill at which point he said the brakes took them 6 hours. I feel as though I was taken advantage of. I won`t take any of my trucks there again.

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