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  • Romano Ford Volkswagen

  • 1 out of 5 stars 2 Reviews
  • 5431 N. Burdick St., Fayetteville, NY 13066, us
  • (315) 637-4491
  • I took my Ford Taurus to these guys because it was mis-firing. The Technician had a $5 meter and confirmed it was misfiring and said it needed an "Intake Cleaning". $400 later it was still mis-firing and he said it was "Weak valve Springs". He wanted another $500 to "investigate it". I took it to RG Hence's and they changed the spark plug wires for $75, and GAPed the sprk plugs and it runs like a champ. When I returned to tell the dealer what I had learned they wanted me to leave the car with them for a week so they could check it out. Like I would ever let them touch my car again. The dealer is a big rip-off place. Stay far away. Hence's fixes their screw-ups without making you feel like an idiot.

Questions Jump to reviews

They are always honest (1.00)Wrenchs
They are competent (1.00)Wrenchs
Their repair price is reasonable (1.00)Wrenchs
They complete the work in a timely manner (1.00)Wrenchs
They respond well when they screw something up (1.00)Wrenchs
They take the time to explain the problems and necessary repairs (2.00)Wrenchs
They treat male and female customers in the same manner (1.50)Wrenchs
I would use this mechanic again (1.00)Wrenchs
I would recommend this mechanic to others (1.00)Wrenchs

Other facts you may want to know

They fix the problem the first time (1.00)Wrenchs
The shop is located in a safe neighborhood (3.00)Wrenchs
The hours of operation are convenient for customers (3.00)Wrenchs
They are near public transportation (or provide loaners, shuttle bus, rides as needed) (3.00)Wrenchs
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