Romano Ford Volkswagen

  • 1.2 of 5 stars
2 reviews

5431 N. Burdick St., Fayetteville, NY 13066, us

(315) 637-4491

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
1.0/5
They are competent
1.0/5
Their repair price is reasonable
1.0/5
They complete the work in a timely manner
1.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
2.0/5
They treat male and female customers in the same manner
1.5/5
They are always honest
1.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Apr 04, 2013
  • RickSut
I took my Ford Taurus to the Local Ford Dealer because it was mis-firing. The Technician had a $50 meter and confirmed it was misfiring and said it needed an "Intake Cleaning". $500 later it was still mis-firing and he said it was "Weak valve Springs". He wanted another $500 to "investigate it". I took it to Hence's and they changed the spark plug wires for $75, and it runs like a champ. When I returned to tell the dealer what I had learned they wanted me to leave the car with them for a week so they could check it out. Like I would ever let them touch my car again. The dealer is a big rip-off place. Stay far away. Hence's fixes their screw-ups without making you feel like an idiot.
Apr 04, 2013
  • RickSut
I took my Ford Taurus to the Local Ford Dealer because it was mis-firing. The Technician had a $50 meter and confirmed it was misfiring and said it needed an "Intake Cleaning". $500 later it was still mis-firing and he said it was "Weak valve Springs". He wanted another $500 to "investigate it". I took it to Hence's and they changed the spark plug wires for $75, and it runs like a champ. When I returned to tell the dealer what I had learned they wanted me to leave the car with them for a week so they could check it out. Like I would ever let them touch my car again. The dealer is a big rip-off place. Stay far away. Hence's fixes their screw-ups without making you feel like an idiot.

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