T & S Shell Service Center

  • 4.9 of 5 stars
1 reviews

7401 Grand Avenue, Elmhurst, NY 11373, us

(718) 592-9693

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Mar 16, 2013
  • Anomy
My 2004 Toyota Prius needed a new 12V battery, and since of course it happened at an inopportune time, I dropped it off at the dealer, Toyota of Manhattan (NY), which was convenient, quoted me a reasonable price, and I had a recall to take care of anyway. The next morning, the service rep called, told me the battery would be three times what I’d been told the night before, and suggested two other items be serviced, totaling an additional few hundred dollars. I was immediately suspicious, especially since one of the items had been done (at another dealership, while on a road trip) during the 60,000 mile check just a few months ago. So I told him to just do the recall and I’d deal with the rest. A good friend had previously recommended T&S Auto repair. He wasn’t too sure about the battery, not having worked much on Priuses, which do take an unusual size battery, even for the 12V. I bought that thru Amazon and he installed it, bringing my total to about half what the Manhattan Toyota dealership had quoted. He also told me both of the other things were just fine. Thank you T&S! Guess where I’ll be going back to.

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