Stan's Auto Service

  • 3.8 of 5 stars
5 reviews

307 S Washington St, East Rochester, NY 14445, us

(585) 586-8384

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.2/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.2/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
3.8/5
They are always honest
4.2/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jan 29, 2002
Bill (at Stan's) is great. Solid mechanic and not ill tempered or crude. ALWAYS takes time to check out problem, call and explain, proceed, if directed. Always done on time. Shop is busy. Never charges for estimate and sticks to them. You apy only for what is done and needed.
Jun 18, 2005
Stan's has been in business a long time with an excellent reputation for being competent and reasonable. Son Bill runs the business now. I always leave feeling I was treated fairly and honestly. Word of mouth advertising is their greatest asset and I hope it never changes.
Jan 24, 2011
Bill at Stan's has always treated us right-- he fixes only what needs to be fixed, he's honest and he gets it right the first time. And if he doesn't know how to do something, he tells you. I've been taking cars there for the past 6 years and I'll never go anywhere else!
Jul 30, 2014
  • Jcrowth2050
Giant A$$holes, everyone at that place. I am a hard working man, and it dissatisfies me to call them and hear them complain about my inability to communicate with them. I spoke at length this morning regardless and they couldn't comprehend what I said. I don't care what kind of business you are, being rude to customers at any point, even with some instigation (which in this case was highly unmerited), is downright disgusting. No one who raises their voice or complains about having to work with a customer will ever get my business. I also think their prices are a little bit ridiculous, and they've "fixed" things in the past which I knew were not broken without telling me and for far too high of a price. Don't go here and be fooled by some arrogant, grouchy a$$hole. I work far too hard to be talked to that way by anyone. I simply will not do business with Stan's Auto Service in East Rochester, New York.
Aug 01, 2014
  • hankiespancakes
Great place, easy to work with! Bring your car here and you will not be frustrated or disappointed!

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