Purrfect Auto

  • 5.0 of 5 stars
1 reviews

6960 W Russell Rd, Ste E, Las Vegas, NV 89113, us

(702) 871-8763

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Apr 06, 2008
Purrfect Auto is a franchise operation, and a lot of them are horrible. This one, however, is wonderful. They've never done me wrong, and when I've referred friends over, they've done my friends good as well. They always give an honest assessment of what's going on with my car, and charge a fair price to repair it. They stand by their work too. A friend of mine took his rather old and beaten down heap in for a repair. They fixed the cause of the car overheating, but a few days later the car was overheating again. My friend took the car back, and they discovered that it was the part that they had replaced that was the problem. They then fixed it at no charge. There's a number of things wrong with this car, and they could have easily blamed something else to try and cheat my friend, but they didn't. They owned up to the problem right away, and made it right. The head mechanic in this garage is a woman, so they definitely have no bias towards men. She's a really friendly person too. She's more then willing to explain in however much detail is necessary what is going on. She'll walk you through the whole process, and make sure you understand.

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