Import Auto Pros

  • 4.9 of 5 stars
10 reviews

4200 W Desert Inn Rd, #G, Las Vegas, NV 89102, us

(702) 737-8381

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
3.6/5
The hours of operation are convenient for customers
3.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jun 26, 2000
The only guy in Las Vegas who can rebuild the 3-barrel carb on an '84 Civic. Also repaired A/C and improved the cooling system on same car.
Sep 25, 2000
Always recommends least costly fix for problems, and does not try to sell unnecessary repair work. Very honest and knowledgeable about import cars. Fees in line with good repair shops. Takes credit cards. Has done emergency quick fix without charge until next visit. Shop not fancy, but equipment good and work excellent.
Jan 29, 2002
Marc Cline is too honest to be mentioned in the same breath with Click and Clack and will NEVER need the services of Dewey Cheatum and Howe!!!;-) Seriously, in a town with as many operators as any ten other cities in the U.S. he stands out for his integrity.
Nov 07, 2011
Nov 07, 2011
Apr 18, 2006
I went to Import Auto Pros strictly on the basis of the recommendations here. They completely lived up to my expectations. Despite my car looking like a used grocery sack compared to the other cars in the shop, I was treated very respectfully. When the first part found available was a rebuild, the shop specified that they prefer to use new parts and called back a couple of hours later when they verified that only rebuilt parts were available for my make and model. They gave me an estimate on the parts and labor over the phone and stuck to it. Import Auto Pros is the best!
Jul 23, 2007
These guys are AWESOME. I found them from this website, after being on the air with Click and Clack when my Honda Civic mysteriously died. I had just arrived in Las Vegas, so I didn't know anybody and certainly did NOT have a mechanic here that I trusted...and this is the hardest town to find a trustworthy car person, in my opinion! (This place is full of swindlers and cheats). So these guys were the top listing on this site, so I went straight to them. They took my car in and looked at it right away, (I had to tow it to them) even though they were about to close. They gave me an honest assessment. (It was time to sell the car, not keep fixing it). They kept my car (free!) and stored it inside until I could get it listed on Craigslist and sell it, which literally took 3 weeks. They were always super kind and would answer my myriad questions in detail and with patience. They were always nice and I never felt talked down to because I'm a chick. I highly recommend Import Auto Pros! Al and Marc were fantastic. I am happy I found them in Vegas! Thanks, Click and Clack. :)
Aug 19, 2008
I have taken all my vehicles to Mark for the past fifteen years. From Mercedes, Acura, Toyota, Honda, Isuzu and Infiniti--he has kept them all running and saved me countless dollars compared to the dealers. I do not think you can find a better, more honest mechanic in this town. I have referred many persons to Mark and they all report the same excellent service and experience.
Feb 09, 2012
  • Schnell
My son rolled into Las Vegas without knowing a sole. The front end of his Subaru Outback was vibrating severely at 70 mph. The first shop told him it would cost $1,200 to fix it. Bruce at Import Auto Pro's diagnosed it to a failing tire. The entire bill (diagnose, new tire and balance all 4 tires) was $275. I highly recommend these guy's.
Oct 16, 2013
  • RuledByHounds
I am so thankful to have found this excellent independent repair shop. I wanted to transition away from the dealer when our 2008 Honda CR-V's warranty expired, so I looked here in the Car Talk Mechanic Files, and found Import Auto Pros. They have been fantastic! Most recently, we took the car in because the steering wheel was shimmying badly ever time we slowed down. I spoke with Steve, set up an appointment, and sent my husband there at the agreed upon time. The shop quickly repaired problems with the rotors and the struts, and the car brakes beautifully now. This was the most serious mechanical problem we've had with the car to date, but we did have problems with the door locks, and Import Auto Pros did a great job of replacing them--and at a much better price than we would have paid at the dealer. With the CR-V now at 6 years and 100,000+ miles, I'm sure there are more car problems in our future. Knowing that Import Auto Pros is there when they do is very reassuring. Thanks to Car Talk for helping me find them!

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