Desert Automotive

  • 4.8 of 5 stars
5 reviews

1100 N Main St, Las Cruces, NM 88001, us

(575) 527-4866

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.5/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Dec 28, 1996
Dec 28, 1996
Feb 02, 2010
Desert Automotive is not beyond a mistake, (who is?), but always have made it right, and I really appreciate that.
Feb 02, 2010
I have used them for years and have always been happy with their work but recently had an experience that put them in the way above average category for me. I had a vehicle that had a warning light. They ran the diagnostics and did the indicated repair. But a week later the light came back on. The did the next indicated repair. And then a week later... they would not give up on the difficult problem that had the factory trained mechs stumped. After about three attempts they fixed it for good... and though I tired to pay for the many hours of effort they put in... they did not charge me beyond the original cost.... and most importantly did not give up on it even tho it was driving others nuts. I don't trust easily. but I trust these people. they are a credit to our community.
Nov 27, 2009
The people at Desert Automotive were courteous and friendly. The price for repair was very reasonable compared to other shops. I needed my AC fixed, and their price was about half of the others'. I was told by another place that I needed a new radiator on account of a coolant leak and Desert Automotive solved the problem, a loose drain plug. I don't hesitate to recommend them.

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