Rick's Automotive

  • 3.6 of 5 stars
3 reviews

1825 San Juan Boulevard, Farmington, NM 87401, us

(505) 326-5040

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
3.7/5
Their repair price is reasonable
3.3/5
They complete the work in a timely manner
3.3/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
N/A
They are always honest
3.7/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
3.3/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Oct 07, 2011
I would definitely not recommend Rick's. Their motto is "We fix them right the first time." Well, they never do. They have, in the past, been pretty good about getting the problem solved on the second or third trip to their shop. Nine months ago, they replaced the clutch on my car. It cost over $700. Two weeks ago, the clutch went out. They charged me another $700, claiming that it was a worn part that they didn't replace the last time, and since I didn't tell them to replace it, they didn't. Huh? I thought they were supposed to be the experts. I will never take a vehicle back there and recommend that no one else does either.
Jul 20, 2013
  • Richard18
Rick's Automotive has always treated me fairly & let me know my issue was still under warranty and saved me a couple thousand dollars. The shop also picked up my vehicle when it would not start. I have never been displeased with any work they have done. Done right the first time.
Sep 27, 2013
  • Emiliano
We've been going to Rick's for 25 years. He competently does the work that is needed and never tries to add on "other things" that need to be attended to. He always looks for the least expensive parts and most economical way to solve the problem.

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