Hans Wittler's Automotive Service

  • 4.7 of 5 stars
4 reviews

121 Elizabeth St NE, Albuquerque, NM 87123, us

(505) 294-7684

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.3/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
3.8/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Oct 30, 2003
I was so frustrated with the local mechanics in Eastern NM that I drove my car 225 miles to Albuquerque to try this family-owned business. They were a recommended shop on a Porsche web site. As a female engineer, I'm very sensitive to guys underestimating my knowledge about auto mechanics. Andreas was the main mechanic I dealt with (one of the two sons). He talked straight to me right from the beginning and had my car running the best it had in years. I'm the original owner of a 1987 BMW 325e with 260K miles. I'm getting ready to make my yearly trek to get a tune up and some other work done. I just wish they were closer to where I live, but it's worth the drive.
Jan 23, 2004
Andreas and co. have worked on two Mercedes' for me - a 1982 300D and my current car, a 1991 420 SEL. I trust them implicitly - they are extremely competent and practical. They're just as happy to tell you what to do to fix a problem as to tell you how to get by without the fix (if you can). They will also recommend more inexpensive solutions when available. The woman above is not the only person to drive a long distance to work with them. I had a pretty bad oil leak a few weeks back when I was on a trip to southwestern Missouri. I took the car to a local shop that shall remain nameless. Their response was that the car needed more than $3,000 worth of work to fix the leak. I called Andreas and he suggested that the problem that the local mechanic had identified was not, indeed, the case. As I was going back to NM, anyway, I drove the car back over 900 miles where the car was able to be fixed, just as Andreas suggested, for less than a third of the cost that was quoted me in Missouri. Now I'm moving to Canada and taking the Mercedes with me and disappointed to be leaving behind a shop I trust more than any other that I've worked with. Anyone know any good and reasonable Mercedes repair shops in Toronto?
Feb 15, 2006
I took my 1985 Mercedes 500 SL to Hans Whittler after having it serviced elsewhere on several occasions. I neighbor who was happy with their service recommended this shop. The Mercedes would overheat (not a good thing in the summer sun of New Mexico) on a regular basis. Their mechanic advised that the car was still running a bit hot even after the repair - but I drove it for months afterwards and never saw it overheat again. Basically, they made the car sellable for me and I was able to send the vehicle to a new home - hopefully with no problems for the new owner. These guys do good work!
Nov 03, 2007
I've a '74 VW Beetle I've owned since new. Ever since I first came to Albuquerque in Jan '82, these guys have been my first and only repair location to go to. Andreas and Roger, brothers and owners of the shop are both extremely knowledgable about my car, and seem to be about all the others they also service: BMW, Mercedes, Volvo, VW, etc. They shoot straight, if it is repairable (which is getting to be an issue with a 74 Bug with well over 200k miles), they'll explain the repairs and give a pretty accurate cost estimate (parts and labor). They have understandably migrated away from the older VW products, but keep mine going due to me being an "old" customer. If you have a German auto, I very strongly recommend these guys - they are fantastic!!

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