Souza's Auto Repair LLC

  • 2.9 of 5 stars
2 reviews

160 Main St, Whitehouse Station, NJ 08889, us

(908) 534-1818

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Oct 07, 2007
Besides having reliable, honest and well priced repairs from them I have also bought used cars there. They offer no guarantees on them as they are a neighborhood garage who sells them for locals. One car was a bit more of a problem for me than they had anticipated and they tried to keep all things running for me at very low prices. Finally I was able to sell this car (which they helped me with) and then they found me something more reliable which I am much happier with. I can't say enough about these gentlemen. As a woman they never talk "down" to me and I trust them completely. I used to work right in the area and that's how I discovered them. I now live & work 45 min. away and still drive to their shop for my auto needs. they are not only good mechanics but wonderful people.
Apr 14, 2014
  • quantumfanatic
Was supposed to get a rebuilt engine put in, instead got a used engine with more miles than the original. Half the cables and hoses were left disconnected which made the engine run poorly. It was "fixed" just enough to get it running-the engine suffered catastrophic failure after a few hundred miles. On top of that he performed $1000 of extra repairs without consulting me first. Gill is friendly when you bring your car in, assuring you he can fix your problem. He never returned my phone calls over 4 months. His voicemail box is always full, probably from other upset customers wondering why their car isn't fixed. Avoid this shop unless you want your car to sit outside his shop for months and returned in worse condition then when you started.

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