Bill's Ineffable Auto Rehab

  • 4.9 of 5 stars
34 reviews

402 Amboy Avenue, Metuchen, NJ 08840, us

(732) 548-4666

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.9/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.8/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Dec 11, 1997
His shop maintains a computerized database of all the cars they work on. The database contains a detailed history of all of the work they've done on all the cars they service. It's also the only garage that I've ever known to play classical music on a regular basis. The price is not cheap, but the high quality and greater mechanical reliability more than makes up for their $60./hr labor rate.
Sep 06, 2006
They have kept my vehicles running properly for years. I am very satisfied with their service and recommend them without reservation.
Feb 01, 2000
These folks are quite competent and friendly. They are more honest than the day is long. They play classical music. 99% of the these guys are bearded 99% of the time. After doing business with them for 8 years, they've never let me down.
Oct 26, 2001
Being a auto tech myself; with little time to fix my own problems when they do arise, I would NEVER go any place else. You may find a place which will do the work cheaper; but I highly doubt that you will find any which will do it with as much care as Bill's Ineffable; a Metuchen icon of automotive repair. Kudo's to the guys; ya doin' great!
Apr 17, 2006
Justin made a housecall for my Toyota Corolla once when it died in the local library parking lot. He diagnosed the problem, we called a tow truck to bring it in, he fixed it. They kept that poor '89 Corolla going for me for years, and it might still be going if someone hadn't run a stop sign into the driver's side of it last week. I think they'll join in my sadness for it. Overall, they've got more love for their customers' cars than many docs have for their patients.
Nov 14, 2002
Being interested in a high-mileage 2nd-hand Saab convertible, i obtained seller's permission to have the vehicle inspected. "Bill's Ineffable" did the evaluation, resulting a) in my ability to - almost - afford the car, at about $ 3,500 less than asking price, b) in the seller's "that's amazing" agreement with the findings presented in easy-to-understand writing, and c) the resident diagnostician (Chris) figuring out a way to repair the drive train chain (???) without having to pull the entire transmission. Which, i was told, made a difference of about $ 1,900 in the repair bill. My engineer-husband's initial recommendation, in the mid- eighties, to try the repair shop of the ... unusual? ... name (of which i had read in the New Yorker) was a particularly good one, for me (a non-technical female). For the first time, i was not sneered at when i based my inquiry on a change in 'how the motor sounded'. And i felt like a respected business customer, not a "dumb broad" - too many not-so-good old boys aren't all that smart by insulting a feminine intelligence. And, incidentally, the Saab i bought on BIAR's recommendation (in 1995) still runs beautifully. The new roof put on last year in NJ (negotiated through BIAR) cost about half of what i would have had to spend in NH, - despite the miserable NJ sales tax. --- Am i biased? Yep. Should i be? Yep again. Good people doing a good job, with - i know - sometimes "book hours" charged although far more actual work hours are spent. And, in fairness, methinks that my experiences with Bill's Ineffable should "count", although the front office wizard (Justin) and the chief tech (Chris) may betimes get a bit exasperated with my punctiliousness. - I "grew them" that way. I am their mother. Respectfully submitted by (not for publication) ETC Hopkins, Ph.D.
Nov 06, 2011
Jun 26, 2003
They are great!!!
Nov 06, 2011
  • N/A
Nov 19, 2008
I have been going to Bill's for about fifteen years now. Bill has retired and has relocated to New Hampshire, but he has left his shop in the very capable hands of all the guys there. I have taken my last three cars there, and the one I have right now is a 1997 Olds Cutlass Supreme SL that I bought new as a leftover. I drive a lot of miles per year, so as of this writing the car has approximately 371,000 miles on it, and has never needed any major engine work or transmission work! Currently, the original stainless steel exhaust system is being monitored by them as it is starting to fail. I have had things like an alternator, starter (replaced last week for the first time!), and air conditioning serviced on my '97 Olds - all repairs excellent. The car has only ever had to be towed (all to Bill's) three times - that's less than 1 tow per 100,000 miles. I am a very happy customer.

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