Paul's Auto Repair

  • 4.9 of 5 stars
10 reviews

2691 Us-130, Cranbury, NJ 08512, us

(609) 395-7711

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.7/5
Oct 14, 1998
The shop is operated by serious, professional people. Low-key and do things right. Truly outstanding. Was referred to them by a friend, never regretted, keep coming back for over a year now (as of Oct. 98). "Butch" is their foreman, and probably the owner. Dennis is another mechanic there whom I know by name.
Jul 15, 2006
  • N/A
They are professional, extremely competent and helpful. I completely trust them andnever fear getting ripped off.
Mar 03, 2006
dennis is the TRUE worker there! he has ALWAYS been honest to my family & me! we would NEVER go to anybody else! he has been a GOD send to us in all our needs!
Mar 03, 2006
I tried based on the recommendations of this site, and after getting tired of being repeatedly ripped off by the Nissan-owned auto shops. They did my 120K maintenance and replaced my fan belts. They charged less reasonable than the Nissan-owned shops (a LOT less, actually). Like the others said, I would have never noticed their auto shop if it wasn't for this website. Highly recommended...for now...hopefully they didn't screw-up any of the repairs. :-)
Jul 04, 2006
Their strenghts are their honesty and prices. They are not going to do any unnecessary work. The only time that I had to come back was for a tire repair that was leaking near the rim. They have a computer system and can always tell you the last time a tune up was done or the timing belt replased. They don't use this, however, to drum up work -- only if you ask, "Hey, did I ever have the timing belt replaced?" They call for costly repairs and to say that the car is ready. I've been going there for about 5 years on the recommendation of my previous mechanic who moved out of town. He said that it was the best shop in the area, including his! I've since run into other long time customers who seem very satisfied.
Jul 13, 2008
dennis & his son r TRULY the heart & soul of this shop!!!! i am TOTALLY hoping the next year will be the BEST for them EVER!!! i have ALWAYS been pleased w/all the work they have done on my cars since the early 90's! hopefully, dennis' son (butch's nephew, i just found out this week) will be bringing new idea's to this wonderful repair shop!!!!!!!! i have recommended this place to as many people as i could & STILL do!!!
Jul 17, 2008
I've been using Paul's for awhile now - it is almost like going to a friend's house at this point. They've been doing work on my lady friend's vehicle - and mine will go to them once the warranty is done. They do fantastic work and always keep you informed on the job status and when they say the job is done - it's done. Keep up the good work guys.
Aug 16, 2008
PaulÂ's Auto: run by Butch and Dennis who are brothers and now one of their sons works with them too. I own two Volvos, a 91 and 92. One with 250,000 the other with 207,000. I have found that they always stand behind their work and most importantly HONOST! It is amazing that when I first went to the shop 13 years ago I asked about owning a Volvo and their ability to fix it, since the shop was only a block away and I had just moved to town. I was told that if it was something tricky with the electrical I might have to go to the dealer and they would tell me. Most recently I had to get a new muffler, 4 years after they put it on. There was not excessive labor charge since the muffler was under warrantee. My other car, a Volvo, same make and model, had to get the exhaust replaced under warrantee and a national chain store and they were going to charge me $300 in laborÂ…I should have went to PaulÂ's to startÂ…I learned the hard way. Talk about standing behind your work. A year after a water pump was replaced it began to leak, replaced free of charge and I was told by the mechanic, if it was my car I wouldn't want to pay for it again. It was that simple. Over the years I have send about 20 people to them with all sorts of cars, all of them said how much they appreciated finding a mechanic that you can trust and did the job right the first time. They also have a great sense of humor and will explain what is wrong. Great guys great service always honest.
Aug 26, 2008
I have gone to Pauls Auto Repair for years. I even followed them when they moved out of Hightstown because I respect their work so much. They have always been very friendly. Even when I had a hard time understanding what they were telling me about what was wrong with my car they had no problems explaining again and making sure I understood. They are fast, fair with prices, and just a great place to go. And to top it off they have a great sense of humor. I met Dennis Jr. last time I was in. To me, hopefully thats a sign that Pauls Auto will be around for a long time!
Feb 21, 2011
I went Paul's because of the reviews found on this website. My experience was equally as pleasant to those who commented before me. They diagnosed my car in a timely fashion and charged significantly less than the dealership. I highly recommend.

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