J & M Imports Limited

  • 4.9 of 5 stars
8 reviews

1015 Us-3, Plymouth, NH 03223, us

(603) 536-8914

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.9/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.5/5
Oct 30, 1998
Waylon, my mechanic, has been great. He actually informs me of upcoming maintenance and how much to start budgeting for the repairs. He explains the repairs and options is plain english. I trust no one else to my vehicle.
Dec 28, 2000
Very competent individuals who believe in the pursuit of total quality everday. They are the only people that I will allow to work on my cars.
Jan 09, 2001
I drive an ancient Saab which is still on the road thanks to Mark and Waylon. They explain every repair thoroughly and let me know what I might have to be concerned about in the future. Also, they're funny.
Jul 04, 2005
Mark has been great fixing my MG. I find them a little pricey for work on my Saab, although I'm not sure why, but for my MG they've been great. I'd trust them with any car.
Sep 19, 2006
These guys are great. They were reccommended by a friend when we moved to the area. Very competent and honest. And like any good mechanic... bring them muffins!
Sep 01, 2011
My husband and I have been loyal customers since the shop opened in the late 1980's. If we have something go wrong, I will take it to Mark and Dan before I would go to the dealership.(Jeff, the J in the name, moved away years ago). We have brought them a wide assortment of vehicles from a 1984 VW Diesel pickup truck, various Jeeps, our "wish-we- still-had" Toyota T-100, and the current 2007 Dodge Caravan and Chevy Silverado. They are AWESOME. They are upfront about it if you need work that they cannot/will not do such as AC. Every estimate has been very close to the actual cost of the work. The only minor drawback is that they are so good that their schedule is very full, but they also are flexible enough to squeeze you in, if it is an emergency situation. Mark worked with us on finding a car that our 6' 6+1/2" son will fit into and be easy to maintain (a 1992 Jeep Wrangler, pre OBD). We are very biased, very loyal customers, and the thought of Mark ever retiring (He's in his 40s) gives me the willies.
Jan 27, 2012
  • Skepticmech
Fantastic. They don't advertise because they don't need too. Actually charged me less than his estimate because it was an easier fix than he thought.
Mar 24, 2017
  • espressoVC
Outstanding shop! New to town a year ago (2016) and asked a friend for a recommendation... without hesitation, M & J." Mark is the most thoughtful, friendly, no-nonsense, affordable expert mechanic I've interacted with. He assesses the situation, describes his recommendations in detail... including options and alternatives... listens to your questions and then get's it done lickety-split. As above, make an appointment, he's busy for a reason - Best Shop in Town.

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