Pep Boys

  • 2.4 of 5 stars
2 reviews

875 S Willow St, Manchester, NH 03103, us

(603) 624-6277

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Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
2.5/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
3.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
2.5/5
The shop is located in a safe neighborhood
2.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.5/5
Aug 19, 2010
master tech Sean Collins has been working there 14+ yrs and takes pride in his following of customers.
Jan 26, 2014
  • celzii
I brought my VW to Pep Boys because they gave me a low quote to have my CV axles replaced. Big istake. When I got the car back, the car pulled to the right really bad and the whole car shook going down the road. I couldn't believe they would give a car back to a customer like this. I took the car to another repair shop and they found that the boots on both new cv axles were torn and basically it was as easy to do the work over again than just replace the cv boots. The car also needed a new alignment because the settings had been monkeed with by Pep Boys. When I complained to Pep Boys, they said I should have brought the car back to them to be fixed, but I told them I was afaid to do that because I thought they didn't know what I was doing. I had to dispute the money paid to Pep Boys with my credit card company, but I got it all back in the end. What I learned was not to bring my car to people that basically change tires and sell air freshners for a living.

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