A&A Auto Repair, Inc.

  • 5.0 of 5 stars
6 reviews

268 Main St., Gorham, NH 03581, us

(603) 466-5716

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.3/5
Nov 06, 2011
May 28, 2004
Well, this is an unusual comment for the Mechan-X files. I'm actually the Senior Web Lackey for Car Talk, and I've been taking my car to A&A for 10 years now, with excellent results. They're great guys, and exceptionally fair. One of the most important criteria that Tom and Ray use, however, is how a shop responds after a bad screw up-- a shop's behavior at that time can be very telling regarding their approach to customers and repairs. Well, as happens from time to time at any shop, A&A made a rather serious mistake on a repair of my car. The results could have been disasterous. Be in business long enough, though, and thats inevitable. (Just ask Tom or Ray-- they have plenty of stories of cars falling off lifts, etc. etc) The important point, however, is that when I told A&A, they were immediately apologetic and offered to reimburse the subsequent repair cost, no questions asked. That's great service. Everyone makes mistakes. What's important is what you do after that happens. A&A scores big in that department, and they've made a customer for life out of me. Doug Mayer Senior Web Lackey Car Talk Plaza (and Randolph NH)
Jun 14, 2008
I moved to Gorham two years ago, with a 13-yr-old Honda Accord (1993) that I had owned for only 6 months. I asked around among colleagues for a reliable auto service place, and almost everyone recommended A&A and said they took their cars to A&A themselves. In my experience, Brad and Alan have been unfailingly competent, fair, and timely, with very reasonable prices. When I spun out on an icy/slushy interstate highway one winter day, and hobbled home at 40 mph with significant vibration all the way, I told A&A that I thought the wheels were probably out of balance, and I left the car with them. When I went back to get it later, they told me that nothing serious had happened, that the wheels were still well balanced, and that the only problem was that my rear wheels were full of mud from where I skidded off the road. The car is now 15+ years old and has over 181K miles on it, and still going strong, getting good mileage, and cranking every morning without fail, thanks to A&A.
Jun 15, 2008
  • N/A
I am reviewer #119563, 2008, and I need to tell you that the guys at A&A not only *told* me that my tires were not damaged or unbalanced, they also *cleaned* all the mud off the tires for a very minor fee.
Mar 16, 2009
My parents have taken their cars to A & A forever . . . my husband's parents have taken their cars to A & A forever . . . my husband and I took our cars to A & A until we moved out of state. We always received top-notch service, good prices and most importantly, honesty. I wish A & A would decide to relocate to where we are now!!
Nov 16, 2011
  • Schroeder
I miss these guys! I have logged a lot of time on that narrow, hard, grey bench and a lot of time down the street at the White Mtn Cafe while I wait for my car to be worked on. However, once I managed to purchase a Honda (instead of a series of Chevy, Subaru, Mazda, Jeep, Jeep, Toyota) I found that I had little reason to visit with Brad and Dana and the crew. I have even stopped in a few times just to say hello:) When I've been in for the few things wrong with the Honda, I am always pleased with the small bill that I'm presented with (if any bill at all). I love their honesty and the fact that they treat me just like anyone else, even though I'm a girl. Oh, it kinda helps that I also managed a vehicle fleet of 25+/- and brought them all those vehicles too........but now that I no longer send tons of business their way, I still take my own vehicle to them, when and if it actually needs work. It's a solid half hour drive for me but it is worth it for their honesty. Miss you fellas!

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