Dupont Service Center

  • 4.7 of 5 stars
11 reviews

28 Sumner Dr, Dover, NH 03820, us

(603) 742-8627

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Hours
 
Specialties
Specializes in Air Conditioning work
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Specializes in Radiator work
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.7/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.4/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.7/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jan 17, 2000
A couple of years ago, this garage put in a pre-owned engine for my sister and her husband in their Huyndai Excel. They lived in Dover at that time and had some work done on both cars that was always good and never felt over- charged. Just before Christmas 1999, I was stuck waiting to cross the bridge from Maine to New Hampshire on my way home for Christmas. After 1 1/2 hours my car "died." AAA came to tow me, but the garage that picked me up had little or no interest in helping me get fixed. The next working day, I called Dupont's. They got my car towed to them and fixed it promptly. They kept me informed of what it needed (new radiator, etc., when the other place said that looked fine!)and they were very reasonably priced. The car (1994 Taurus) is running wonderfully well thanks to their good service.
Nov 24, 2004
I found this service center on the Car Talk reccomended list, and I must say I am glad that i decided to go with this garage. While it came recommended i nonetheless had resignations about taking my car to a place for the first time. One of the most helpless aspects of caring for an automobile is that few people are as knowledgable about their vehicles as the people we trust to take care of them. Unfortunately, some places take advantage of this trust and overcharge customers, and even charge them for parts and services that are not even necessary. However, i felt confident that Dupont's Service Center gave me an honest appraisal of my car, as they discouraged me from service that I believed the car needed. Their explanation of the car's service was clear and concise; they even let me know what should be fixed immediatly and what could wait. The building was clean, and the receptionists were professional, knowledgable, and helpful. I would recommend this garage to anybody who is having jitters about a new car-care establishment.
Jul 10, 2006
I wouldn't take my car anywhere else, period. And they always have great coffee, what a plus!
Sep 18, 2006
Always honest!!
Jun 05, 2008
The absolute best! I ALWAYS recommend them. I haven't used them in a few years because I've had a trouble-free vehicle, but with my previous problem "rides" they were amazing. Dave (Dupont) himself once spent 18 hours of his personal time, gratis, to troubleshoot a very obscure electrical problem, just because he was determined to solve it. He did.
Nov 07, 2011
Oct 14, 2008
I go to Dupont's for the peace of mind that comes with knowing that they care as much for their reputation and the quality of their work, as I do for my family's safety. It's a match made in heaven.
Nov 11, 2009
I have been dealing with Dave Dupont for 30 years. Never once have I felt that I was overcharged a nickel. Dupont's is the only place I have ever dealt with where I can drop my car off, tell them what's wrong with it, and know that when I pick it up It will be fixed the right way, and I will not be shocked by the bill. Dave has a knack for hiring the best service technicians in the area, and everyone in the place treats you like a customer, not like pond scum. Over the years they have done all kinds of work for me, ranging from fixing a flat to replacing head gaskets, and every time the repair was done right and on time. I am 61 years old, and of all the service places I have ever dealt with, Dupont's is number one I don't think the coffee is that good, though.
Oct 30, 2011
We've been taking our vehicles to these folks for 30 plus years. They know what they're doing, they do fine work, they go to bat for you with whatever issues come up, and they do it all with a smile and complete customer support. They have 4 new Corollas that they loan out if you need it, and their waiting area is clean, neat (the bathroom too), and the coffee is just fine. When we had a set of tires that didn't last as they should have, they returned them to the company. The next time we arrived, we had a credit on our account! We've moved away from the area, but we still drive our cars the 1 hour down because we have complete confidence in them.
Jun 12, 2012
  • dupey
2010 AAA NH shop of the year. Providing quality auto repair in Dover for over 50 years.

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