Bottoms Tire & Auto Center, Incorporated

  • 4.8 of 5 stars
5 reviews

151 May Dr, Rocky Mount, NC 27804, us

(252) 200-3115

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 07, 2011
Jun 05, 2001
The owner took time to explain fully the repair that was needed, along with various options. Although, the price was slightly more than his estimate, he cut the labor charge because the replacement part was more than he had thought. He took $100 off the labor to keep the bill within the estimate.
Feb 28, 2007
Glen has kept my 1994 Aerostar in excellent running condition for the last sever years. He usually fixes the problems and potential problems the first time, but on the rare occasion the problem recurs, he has fixed it free.
Jun 15, 2011
We blew a rear brake line on the Suburban at 6pm going to FL on I95 in April. I limped to the motel and found this nearby shop on Car Talk with an A+ BBB rating. I was at the shop at 7:45am the next morning. I explained my problem and the owner said he would take me 1st thing at 8am when the techs started work. He came into the waiting room 2x to show me the broken line and tell me what they were doing. He even diagnosed a couple of other problems for me. I was back on the road before 9am. Very fair and honest job. They seem to have many best of the year repair shop plaques on the wall. A good honest local shop that is not a chain. Thanks guys.
Nov 21, 2012
  • jh4
Went in for a timing belt/water pump change and rim replacement; they were substantially cheaper than other shops in the area. Noticed a wobble after rotating my tires, and took it in. They took the car out for a drive, put it up on a stand, showed me that the tires were worn unevenly from the (now replaced) bent rim. Despite being a tire shop, they weren't pushy about getting me to replace the tire, and refused to charge for the diagnosis. Amazing.

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