Bayleaf Tire & Auto Service

  • 3.2 of 5 stars
6 reviews

10701 Six Forks Rd, Raleigh, NC, us

(919) 844-1880

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
3.7/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
3.2/5
They respond well when they screw something up
3.4/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.7/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Oct 05, 2006
Both my cousin and myself have been going to see Joe and Linda for over 5 years. I have had them service all of the cars I owned in that time with impecable service. Joe and Linda are small business owners and treat their customers as friends. They are honest to a fault and never have tried to upsell me on anything or fix something that did not need fixing. They keep track of my repairs and tell me when it is time for something I may have forgotten about. This is especially helpful when it comes time for a wearing part to be replaced and we can determine if that part has lived its true life expectancy. The only type of service they do not do is body work. I can not say enough about these two and their shop, I have recommended it to everyone I know, the only drawback is that unless you live in the North Raleigh area they are a little out of the way.
May 10, 2007
Joe and Linda, the owners, have been very honest on repairs and options on our 2002 Toyota Prius and 2000 Subaru Outback StationWagon (Limited Edition). They also let me know if I need to go to the dealer concerning the Prius, but for most standard maintenance, they can handle the hybrid vehicle. Joe has hired other mechanics and he keeps very close tabs on their performance. He even had to let one go because this person was "too fast" in service recommendations (basically trying to sell unneeded parts and service to customers). --GIF
Jul 26, 2008
Have been using them for years - I trust them
Nov 07, 2010
They kept changing the date when the truck would be ready. They did keep very close to the the estimate. I did have to keep asking them questions about when it would be ready and any other charges.
Jun 04, 2014
  • JebWatkins
Previous ownership prior to mid-2000s was great; new ownership is dismal and an insult to what having your car worked on should be. My family and I had used this auto shop for 20+ years and it's with great frustration and sadness that we are now seeking out a new garage for our repairs, etc. Bayleaf Tire & Auto is understaffed, inept insofar as their ability to communicate effectively to customers, as well as actually fixing my car. Despite having Bayleaf as an option, we will be driving a few miles more to drop off our car for work at any other local garage.
Jan 29, 2015
  • psychobob
This place used to be great when Joe and Linda were the owners years ago. It has declined markedly. They made repairs to my car that weren't needed and didn't fix the problem I brought it to them to fix. Chris charged me $900 for those "repairs" and I still had to take it elsewhere to actually get the needed repairs done. This was the last straw, as I'd given them chance after chance to earn my business. Their location is very conveniant to me, so I really wanted to keep going there. You'll do yourself a favor to go elsewhere for your car repair work.

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