First Gear Transmissions and Drivetrains

  • 4.8 of 5 stars
3 reviews

920 7th Ave E, Hendersonville, NC 28792, us

(828) 698-5767

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Dec 06, 2006
I had just moved back to the area and the transmission on dodge went out ( a large understatement ) they called me at each turn and offered several options and the ups and downs of each. They were very courteous and explained the job of each component that had to be replaced. They talked to me about the job of my truck and explained why I needed or did not need rebuilt or new parts. Being female I have a on going distrust of mechanics and they broke through that and even help point me to honest people in the area. By the way I said no answer on response to screwing things up because they did not but they did say to call if I thought anything at all was wrong and they would look at it at once.
Dec 09, 2008
I had transmission problems on a 2000 Impala. Ryan drove the vehicle with me, explained the problem, the options and quoted a fair price. The transmission has worked fine and they also fixed an oil leak and installed a trans cooler at a fair price. They encourage followup check ups. Recently, I heard a noice on accelleration and thought it was the transmission. Took it to them and Ryan drove it. He determined it was the power steering and put some fluid in it and it solved the problem. I was embarassed that I had never checked the fluid in 160,000 miles. (The resevoir is in a hard to get at place behind the engine.) He didn't want any money for his time or effort but I have him some anyway! I would recommend them to anyone.
Apr 18, 2011
I had a clutch go out and found this shop by looking at reviews on this site. I'm not disappointed that I did! I called 3 places, including a stealership. Two of the 3 said, well, we can't really give you a quote to fix that till we look, but we guess maybe $1,200-1,300. First Gear gave me a quote to the penny, much less than $1,200 by the way. Of course, they said if they found anything else, they would let me know. They did find something by the way, and it cost me a whopping additional $7. Hope to not have problems again, but if I do, that's where I'm going.

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