C & C Automotive

  • 4.8 of 5 stars
8 reviews

129 Wolfpack Ln, Durham, NC 27704, us

(919) 220-5633

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.8/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
3.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 06, 2011
Oct 16, 1998
Charlie has never let us down in the many years we have dealt with him. He does not hesitate to tell you where to call for better costs than he would charge on parts or routine maintanence repairs. He has, on several occasions, stayed late and ordered parts to do emergency repairs, and did not charge extra. We have also consulted him on advice for purchasing other vehicles, a service which he has never charged us for. He is extremely honest. He once repaired the clutch on my car, but did not check the master cylinder, so when it finally gave out, he paid for the tow and repaired the master cylinder for free. He is also always enthusiastic and courteous (his nickname is "Crazy Charlie"). More often than not, he repairs our cars ahead of schedule. He also warranties his work for a year. I doubt many mechanics can say that.
Jan 26, 2001
Can you believe this guy?! Not only is he a great and honest mechanic but he is active in his church, plays the trumpet for the Salvation Army at Christmas, and is the leader of a local Boy Scout Troop. In addition he tells a great dirty joke and gives me a ride home when I drop off my car.
Nov 06, 2011
Nov 06, 2011
Dec 20, 2005
Charlie will ride with you in the car to listen for those noises you only here when a mechanic is not around. He will advise to fix or not and you feel like he is being honest with you and trying not to gouge you out of money.
Jul 02, 2006
Charlie is fantastic. Always upfront and honest - if only there were more like him!
Jan 26, 2010
I have a 2005 Ford Taurus that was overheating due to an electrical fuse box on a fan. The first time I took it in, they took a good long patient time to figure it out, and then charged me a very small sum (I forget how much, under $50) to replace it. When it happened again many months later, they saw that the little box had melted slightly, and charged me nothing, saying, "we'll hope this was just a bad part, and we'll call it warranty." When it happened a third time, a year later, there was a slightly more expensive repair (a little over $100), and it's been fine since. When I had another problem that was potentially dangerous - my car was revving so fast I could barely keep control of it - they directed me to another place near where I was to get a quick fix. They called me back a while later, having checked with the other mechanic, and they were concerned about my safety in the car and told me to come on in if it started acting weird again. It did, and I took it in that afternoon, and they talked me through the options (disable the cruise control altogether, for free, or have a $100 repair done as soon as they got the part) and fixed it right up the next day. Every time I've called them up, they've told me to bring it in right away, looked at it while I waited (and I didn't have to wait too long), and then told me whether they could fix it right away or needed a part. And, they're friendly and funny, and treat me - a woman - like I have a brain in my head and am perfectly capable of considering all the mechanical options.

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