Compact Car Service

  • 5.0 of 5 stars
31 reviews

6177 E Independence Blvd, Charlotte, NC 28212, us

(704) 567-7797

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Nov 06, 2011
Jun 28, 2006
I've been bringing my 3 old Hondas to these guys for 15 years. They have been consistently great. When people ask me what I'm going to buy to replace my 89 with 275k miles on it, I reply that it has to be a Honda. That is because MY mechanic only does Hondas!
Jan 09, 2000
These guys have worked on my 1992 Honda Accord since the warranty ran out. They have never been anything but wonderful to deal with! I have never felt uncomfortable as a woman taking my car to be repaired there, because they treat everone the same. I have referred them to several friends as well. My best story about Joe and Johnny involves an incident that occurred in the fall of 1999. Something wierd was happening with my transmission, and since my car has over 100,000 miles, I feared the worst. I took it Compact Car Service, and later that day they called and told me that my car was fine, and they had just repaired a minor part. When I went to pick up my car, the receptionist handed me the keys and said "Have a good day." I told her I hadn't paid yet, and she said. "Oh, there's no charge."
Feb 27, 2001
These guys have worked on my 1990 Honda Accord several times (for different, independent reasons). One particular incident stands out in my mind as being indicative of the type of service they do. Once, while driving down a busy road, my entire electrical system died. My hazzard lights wouldn't even work. The car had 175,000+ miles on it, so naturally I feared the worst (I am a college student, and don't have much money to throw around on expensive car repairs). I had the car towed to Compact Car Service, and they took a look at it. It turned out that something having to do with my distributor was loose (I don't know much about cars, and I even told that to the mechanic). He told me it was no big deal, and he fixed the problem at NO CHARGE! I went ahead and got an oil change since I was there (it was only about $25 I think), and since I figured they should at least get something for saving my car. These guys are great.
Aug 21, 2001
These guys are incredibly competent and honest. Heck, I'd even let them date my daughter if they wanted! The guys that own this shop are career Honda and Acura wrenchheads. They know their business cold and don't carry the overhead/headaches that you get at a dealerhship. They did a major repair for me, (replaced a head gasket). I was satisfied in every way. "Ten thumbs up". Honest, competent repair shops are hard to find. Mark their number down and keep it handy!
Jul 08, 2002
I have a 1997 Honda Accord with 70,000 which required a timing belt replacement. I do know a little about working on cars, but I won't do this type of repair. I took my car to them because I knew about them in their former Independence Blvd location and their Honda specialization. Because so many things had to be removed to change the timing belt, I had them replace the water pump, drive belts, and whatever seals leaked. The car was returned to me the next day and the bill $500 (YIKES)!! But I dont think I paid too much for the work that I got. This place is a good alternative to the Honda dealership.
Jul 08, 2002
I like to do most of the repairs to the car myself, but there are certain repairs I would rather have a mechanic perform. I have a 1997 Honda Accord with 70,000 miles I took to them for a timing belt replacement. The manager of the shop was very friendly and explained that the costs could vary based on what he found when he opened up the engine. Since they were going to replace the timing belt, I asked that the water pump also be replaced. He stated that they typically do this on such jobs since everything had to be torn apart. The same day I purchased tramission fluid and unsuccesfully tried to replace the transmission fluid on my Honda. There is a 3/8" drive bolt in the transmission which I was not able to remove. When I told the manager about this, he gladly accepted the transmission fluids I had bought and a new gallon of coolant I had in the car. As promised, I got the car they very next day and I was called and left a message when it was complete. When I looked under the hood and inspected the work, I noticed that the coolant recovery tank was drained and replaced with the new coolant, and the leaky valve covers were cleaned and replaced with a new gasket (nice touch). The entire repair cost be about $500 bucks (YIKES!!), but I guess that's they way it goes. Good thing Honda cars are so reliable. In summary this ship is definitly a better alternative to the Honda dealership.
Aug 26, 2002
I've been dealing with these guys since 1992. They are always a fantastic group to deal with. I have never worked with a repair shop with such integrity and respect for the customer. If you have a Honda or Acura that is out of warranty, there is only one place in Charlotte to go.
Apr 11, 2008
These folks are great and treat a customer with a high standard of customer service. My wife and I have each owned a few Honda's through the years and Compact Cars is one reason we keep buying them. We just don't want to change mechanics.
Nov 06, 2011

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