Automotive Solutions

  • 5.0 of 5 stars
10 reviews

2809 White Cross Road, Chapel Hill, NC 27516, us

(919) 933-3884

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.4/5
May 25, 2004
I'd like to second the first recommendation regarding Tioga and Automotive Solutions. Tioga is an honest, friendly and extremely knowledgeable mechanic. And by the way, his phone number is (919)933-3884, he's open Monday-Friday, 8- 5. He's located about 5 miles west of Carrboro, just off Hwy 54. Turn left at the BP at White Cross, then take your first (I think) left and you'll see the pole barn and a few old European cars parked outside. We first met him just after moving into the Carrboro/Chapel Hill area. Our S(n)aab started having problems, and not knowing anybody in the area, we found his advertisement in the phone book and called. Turns out we were his very first customers to respond to his ad, although I don't think we got a discount because of it! ;-) Nonetheless, his hourly rate was less than other European mechanics, and he was local, so we decided to give him a try. I had grown wary of Saab mechanics prior to dealing with Tioga due to the expensive, half-ass and sometimes unnecessary repairs they had performed in the past. Well, from the first "check engine" light repair to replacing the starter to fighting with the warranty gestapo on our behalf, he's certainly been a breath of fresh air. He explains exactly what's going on in your car and provides digital photos of what's been worked on and/or what may need work done in the future. Best of all, he will also let you know when something DOESN'T need to be done, which is a first for me in dealing with mechanics. On a side note, he's also provided, free of charge, advice in regards to my own "project car", a 1987 Supra I've spent the last 8 months rebuilding. I certainly recommend him to anyone looking for a good European mechanic. It is well worth the trip out into the country. Tell him Erik sent ya... maybe I'll finally get that discount I've been lookin' for! ;-P Peace
Jun 07, 2004
I was a graduate student in Durham when I brought my car to Automotive Solutions. I searched for Audi shops for a couple weeks and went to one (Crossroads European) and had a terrible experience. Tioga was very knowledgable. He listened to what I had to say. It turns out some work done on my car after an accident, which I was suspect of, from a body shop, was done very poorly and he did everything he could to make sure it was fixed properly this time. He even helped file a secondary insurance claim to fix parts not even touched by the body shop. Also my previous mechanic, who I had been going to for years, had been doing shoddy work in my opinion as of late and Tioga was able to see these problems I was afraid might be there and explain to me what was done wrong and how to fix it. All the work done and explenation for the work was top notch. He took a wealth of pictures to document the whole process. Overall my experience was oustanding...especially compared to previous mechanic experiences.
Oct 07, 2004
We have been very happy in our automotive relationship with Tioga. He has worked on our VW for several years and now is the guru for our newly purchased BMW. If you want a smart mechanic who knows his stuff, communicates, and is honest, you can't go wrong here.
Jun 13, 2005
It's wonderful to find a mechanic who really cares about your vehicle and knows how to take car of it. Tioga has given us peace of mind with both our VW and our BMW.
Jan 31, 2006
Tioga is honest, upbeat and determined. I brought him a VW Passat that I had been given by my mother-in-law. I had taken it to Automotion, paid a lot of money, put up with a lot of rudeness, and still had trouble with an intermittant check engine light. I decided to take the trip out to White Cross and see what Tioga could do. He lived up to all of his reviews, patient, thorough and persistant. He even tracked down a bad temperatue sensor that had been put in there by Automotion and I have not seen the check engine light since. He's really a car mechanic!
Sep 15, 2007
I took my 1985 mercedes 190E in to Tioga after reading about his shop here. I was very impressed by the quality of his work, the speed at which he got things taken care of, and the overall attention to detail in getting my car back into shape. In less than a day he was able to work me into his schedual and diagnose and repair numerous problems that had my car not running but crawling along. I was thrilled he was able to fix everything and for such a resonable price so I had him do some regular maintenance as well. I'll be taking my car back to Tioga anytime I need work done. It makes me want to keep buying european cars just so I know I have a mechanic who can take good care of them.
Jun 01, 2008
Hard to add to the previous reviews, except to say that I have followed Tioga from another shop, and rely upon his advice on everything regarding my car. He's what every small business owner should be. Honest, expert, interesting, and no b.s.
Sep 29, 2010
  • N/A
The first time Tioga worked on our car was for a big job--broken timing belt and valve job. Ugh. Tioga returned car in better working condition than before and included over 20 color digital photos with our bill showing every step of the work he did on our engine including bent valves and replacement parts. Need I say more?
Oct 01, 2013
  • 98HondaCivicChick
Tioga is running one of the most honest automotive repair businesses in the area! Both of my parents have brought their cars to Automotive Solutions since I can remember & now this is the only place I'll bring my vehicle. He prices out repairs that are fair, done right the first time, and completed in a timely manner. I highly recommend him & Automotive Solutions to anyone who needs their mind put at ease when leaving their precious car in the hands of a stranger, at first, who will in quick time become a trusted mechanic and life-long business associate.
Oct 08, 2013
  • dbsutton
Tioga is one of the most amazing mechanics I have ever had the pleasure to work with. He is timely, honest, and communicates well what is going on and needs to happen for the job to be done. He is affordable and does what needs to be done without being excessive. I trust him completely. I'm certain that he would definitely rank on cartalk's good mechanics page as one to go to.....

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