Southern Wake Automotive

  • 5.0 of 5 stars
3 reviews

11301 Penny Road, Cary, NC 27518, us

(919) 362-5510

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jul 22, 2011
These guys have done extensive work on my 2003 Jeep Grand Cherokee over the past 18 months. They have always been truthful and fair in their pricing; they don't charge for every little thing; and they go above and beyond the norm to get the job done in time crunches.
May 28, 2014
  • Gary L
I have used Southern Wake since it opened for business at its current location. The mechanics have always given me fair pricing estimates and reliable, on-time reppairs/maintenance; all while providing excellent customer service. They service all four of my family vehicles (including a Nissan pickup)and I wouldn't go anywhere else. Their shop is very convenient to my residence (less than 5 minutes).
Sep 07, 2015
  • GGMan
These guys were a real blessing to our family. We were over 1000 miles away from home and needed to find a reliable car for our son who was moving to the area. After finding what we thought looked like a decent vehicle, we found Southern Wake on the Car Talk Mechanics Files and called for an inspection. Joe was awesome! Listened to my concerns, was extremely thorough (we have been through the used car buying process many times, always with an unbiased inspection by a professional, but Joe went beyond the normal look over) and gave us a complete list of concerns. We didn't buy the vehicle based on his report, but continued looking. When we located another prospect, Southern Wake fit us in to their schedule and allowed Joe to be the one who did the inspection. Again, another very thorough inspection that identified some issues - but this time a much better vehicle. Thanks to Joe's identification of an issue the dealer did address the problem prior to our purchase. Can't say enough how well we were treated and the thoroughness of the job they did. I'm glad my son now knows a great place to take his car to have future work done. I would recommend these guys whole-heartedly!!!! Thanks.

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