P & A Smith Auto Maintenance

  • 4.8 of 5 stars
22 reviews

130 Woodwinds Industrial Ct, Cary, NC 27511, us

(919) 467-7016

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.9/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.6/5
Jul 21, 2006
These guys(Paul and Jack ) and lady (Addie) are great. I have 360K miles on my Volvo and they have worked on this car since 200K miles. I trust this shop so much that I am looking to buy another high mileage Volvo just so I can continue to service it.
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Aug 11, 2010
These folks are the only mechanics I have ever dealt with who advise against over-repair. My old Volvo has a leaky rear seal and the transmission occasionally acts wierd. They said it would be better to feed it oil until the transmission totally goes, rather than repairing the seal now. I have been taking this advice for over a year, and my car is doing fine.
Jan 18, 1998
VOLVOS HAVE THE REPUTATION FOR BEING QUIRKY, PROBABLY BECAUSE THEIR OWNERS GENERALLY ARE..I SHOULD KNOW, I OWN 2. BUT THE ONLY QUIRKS THEY ARE GUILTY OF IS FOLLOWING THE FORM - FUNCTION FORMULA FOR SIMPLICITY, DURABILITY AND YES, PERHAPS QUIRKY OR STODGY STYLING. THEY USED TO APPEAL TO FOLKS WHO WANTED A WATERCOOLED UPSCALE VW, A CAR THAT WILL ALMOST ALWAYS TAKE YOU ANYWHERE THERE'S PAVEMENT. NOW I SEE LOTS OF VOLVOS THAT APPEAL TO DECIDEDLY UPSCALE (DECIDEDLY NON-VW) TYPES TO WHOM THE MANUFACTURER IS TARGETING C70S AND TURBO-R 850S. OH, WELL PAUL AND ADDIE AT p&a smith CATER TO THE RESEARCH TRIANGLE PARK ENGINEERS AND DUKE/UNC PROFESSORS AS WELL AS TO THEIR STUDENTS AND THE REST OF US QUIRKY VOLVO DRIVERS. THE FAMILY ATMOSPHERE IS GREAT, THE MECHANICS HAVE ALL BEEN THERE FOR EVER, AND THE RULES ARE SIMPLE : VOLVOS ONLY, BY-APPOINTMENT ONLY, 1985 AND NEWER (UNLESS YOU HAVE BEEN A CUSTOMER SINCE THE PRE-85 MODEL WAS NEW). HONESTY IS THE WATCHWORD, AND THE PARTS PRICES ARE ALMOST ALWAYS 10% LESS THAN THE DEALER, AND THE LABOR RATE IS $15/HOUR LESS THAN THE DEALER. $10 RENT-A-WRETCH (300K MILE VOLVOS) ARE AVAILABLE IF NEEDED. GREAT PEOPLE - GREAT MECHANICS- GREAT GARAGE!!!!!!!!!!
Dec 06, 1999
When my 83 year old father burned out the clutch on my car for the second time, Paul politely suggested that maybe it was time for Dad to hang up his driving gloves. I agreed and Dad stopped driving except in emergencies. A good mechanic and a diplomat!

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