Fire House Auto Repair

  • 3.8 of 5 stars
2 reviews

6804 Carpenter Fire Station Rd, Cary, NC 27519, us

(919) 481-4404

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.0/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jan 16, 2012
  • robdaug
They are a new shop. They have been very friendly and eager to earn my repeat business any time I have been in. Their prices are extremely competitive. I would not hesitate to go to them again in the future.
Mar 04, 2013
  • hadfiiw
Please avoid Fire House Auto at all costs. I had an alternator go bad and had them replace it for $310. Price was great but from the day after it was replaced, there was an issue where my battery and brake lights on my dash would come on or flicker in unison. I was told by the main guy four times over the course of the next 1.5 years that the alternator was not the problem. Then, one day, I got stuck at home with a car that would not start because of it (battery was only half charged at this point) but was always told the alternator could not be the problem. Just for the record, the battery was swapped out the day before the alternator was replaced. After taking it to two different mechanics, they both told me that the alternator was failing and would randomly over charge, under charge, or not charge at all. Granted, they had to keep the tester on the car longer then a couple minutes to see the issue but that was more then what Fire House Auto had done for me. Even after I took this new information to Fire House Auto, they STILL refused to replace it. Looks like that lifetime warranty on parts doesn't mean anything. I had one of the other mechanics replace my alternator (for $430) and have not had an issue for over a month now. The third mechanic wanted $600 for a new one. They are liars and/or the most incompetent mechanics I have ever worked with. Save your time and money and go someplace else for your car service.

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