Mike Norris Auto Repair

  • 4.6 of 5 stars
10 reviews

410 Alamance Rd, Burlington, NC 27212, us

(336) 228-1299

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.7/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.1/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.8/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 07, 2011
Nov 07, 2011
Aug 10, 2001
I took my 1990 Geo Metro in for a replacement clutch one Friday. I had already purchased all of the necessary parts for the job,and they gladly did the work. My car was ready that same day,and the workmanship was excellent.Their labor costs also came in much lower than I expected.In a nutshell,they're a great shop with very experienced mechanics.This is possibly the best shop in Burlington.
Oct 30, 2004
I have a 95 Windstar which had a typical head gasket blowout. They did the work and told me that Ford didn't have a recall, but they had extended the warranty for this condition. I went to the local Ford place and was refunded the $1100 the work cost. I trust Mike's shop with almost all my work.
May 11, 2005
  • N/A
Called the shop when my daughter's car ran into problems (got their number from your web site). They were great in helping me find someone else to help her out. They have gained another fan.
Oct 26, 2006
Mike has worked on all of our vehicles - Nissan (and didn't laugh when my husdand "cleaned the engine" and ruined the spark plugs!) our Honda Odessey, his Isuzu Trooper and my 1995 Volvo. The are truly good people - I really like the idea that a woman answered the phone and actually knew what I was talking about - wonder what happended to her???? Did she know a bit too much!!
Jan 03, 2008
Jul 17, 2008
Since I moved to Burlington (NC), he is my most trusted mechanic. Very friendly and honest. Mike repaired/maintained my vehicles at least 10+ times in last 8 years. All I tell him my car-concerns and ask him to believe that this is your car, and go fix it. His labor charges are very reasonable. Two times when I drop my car their to check, he did not charge me anything as it was very minor work (possible only at Norris Automotive). Whenever I bought used car, Mike have drove, and checked them on lift before finalizing the deal.
Nov 07, 2011
May 22, 2012
  • Pd1532
I have lived and traveled throughout most of this country and I can honestly say that this shop is absolutely one of the best, from all aspects, that I have used for car repair.

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