Mountain Imports

  • 4.8 of 5 stars
2 reviews

1800 S 3rd St W, Missoula, MT 59801, us

(406) 721-3395

Email: 

Website URL: 

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Hours
 
Specialties
Guarantees all work for at least 12 months or 12000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Feb 23, 2007
I have had two different vehicles repaired at Mountain Imports on a couple of different occasions and have found them to be not only competent, but expert. I suppose that I could have had the same work done somewhere else a little bit more cheaply, but these guys (and gals) are well worth the money.
Feb 18, 2014
  • N/A
  • Eric22
I took my Audi A4 into these guys after it broke down on my way to work when we were having a really bad cold spell. I was thinking that one of my pumps or my battery was going out because the car was giving me an oil level error before it shut down. When I talked to these guys the next day after having it towed to them, they treated me like and idiot when I told them what I thought was wrong. The next day, they were telling me that my exhaust valve was bent and quoted me 6,000 to replace it??? But, they hadn't found the reason for my oil level light coming on yet? I asked if the timing belt was ok and they said it was fine, so I couldn't understand how I could have bent a valve. Also 6000 to replace one valve and change a timing belt at the same time seemed outrageous to me. I didn't have a good feeling about this situation so I had these guys stop working on my car and had AAA tow my car to Bozeman Audi. My car ended up having a fuel pump that went out and a damaged cam shaft which only ended up costing me 1,900 to get fix saving me over 4,000 in un-needed repairs. Do not take your Audi to these people they have no idea what they are doing, grossly over charge for there work, and are completely dishonest! I will never let them touch my car again!

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