Auto Works Incorporated

  • 3.5 of 5 stars
3 reviews

28797 Norris Rd, Bozeman, MT 59718, us

(406) 586-3709

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Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
4.7/5
Their repair price is reasonable
3.3/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.7/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Feb 23, 2011
Aug 29, 2011
This shop specializes in German cars, so I was pleased to find a place in Montana for my VW Jetta TDI. She needed a tune-up, where we discovered that she needed a new timing belt. They gave me the full list of repairs to make her as good as new, and ranked them in accordance to their critical necessity. They gave me timelines, costs, etc., so I felt fully informed and could make a rational decision. Thanks Autoworks!
Apr 06, 2015
  • MarcoGTV6
My Volvo suffered a "multiple engine misfire" while on vacation in Montana. Quick internet research pointed me here. Dropped the car off here in the early am and explained the error codes and authorized repairs up to $400max. The call me a lunch time explain they have replaced, 5 spark plugs, One Coil and a fuel filter and the total is $494.00! Soo..a five hundred dollar spark plug change? When I pick up the car, they explain 2.9hours of labor (!) @ $95.00/hour (in Bozeman MT, not NYC!) the balance is Material, $85.00 for 5 OEM plugs, $90 for a OEM Coil and so on...I point out that a) their 2.9 hours is ridiculous for a spark plug and fuel filter change; b) their materials are 30% more expensive than online. Why they replaced the coil is also a mistery, since the codes gave a multiple engine misfire and not misfire on cilinder 5. After arguing the 2.9hours in labor it gets immediately reduced to 2hours and the bill to $404.00. Moral of the story: Check your maintenance history before taking a long trip and avoid this place!

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