Precision Automotive

  • 3.8 of 5 stars
4 reviews

138 Moore Lane, Billings, MT 59101, us

(406) 248-2838

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Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
3.8/5
They are competent
4.0/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
4.7/5
They are always honest
3.8/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
3.8/5
The shop is located in a safe neighborhood
3.8/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Aug 17, 2005
John and the guys (and gals) at precision are wonderful. As a woman, I am always a little on edge that I might be taken advantage of in the care reapir area. The folks at precision are honest. They take time to explain what needs to be done. they gurantee all of there work for 24 ms/24,oo miles --- no questions asked. If you take your car to them for regualr mainteneace they will save you TONS of money in the long run.
Jun 01, 2006
After getting ripped off by a 'reputable' garage, I sought a new mechanic, worried an honest mechanic was about as rare as an honest politician. Precision Automotive sets the gold standard. They do all the expected good mechanic things - saving your parts so you may inspect them, calling for permission on all repairs, standing by their work and correcting any mistakes or delays at their cost, and quick scheduling. But then there are the things that prove you are a valuable customer to them. I had a part replaced, then later in the year the part failed. Precision Automotive kept the paperwork from the original repair (which I'd long since misplaced) and alerted me that the Napa part was under warranty and the labor was under warranty. I never thought to ask and they could easily have charged me labor and parts for a slick profit. Instead, the entire repair was free. Precision Automotive has low turn-over - I've worked with the same two mechanics for five years - friendly counter staff, shuttle service, and the owner still works in his shop. They are locally owned and not once have I been treated like a 'woman driver'. Superior customer service. I recommend Precision Automotive without hesitation.
Mar 07, 2012
  • chach
I'm fairly new to Billings, and trying to find a good mechanic in a new town can be tough. I got thier name from this web page. My experience was great. They are extemely thorogh and very fair on their rates. Thier shop is packed(as every good mechanics' shop is) so you have to be a little flexible with scheduling repairs, but they got my car in the shop in a timely manner. I will be a return customer with Precision, for sure!
Aug 04, 2014
  • Ron O.
Had miserable experience working with these people. Took my 1998 F-150 in to solve a 'miss'. Ended up paying $1350 for a "tune-up". When I questioned the validity of some of the prices charged for parts---such as more than $320 for a set of 8 spark plugs---the owner screamed profanities at me. I checked with CARQUEST & discovered that the parts on my invoice were NOT all the actual parts that they'd delivered to Precision Automotive, and the parts that had actually been delivered had been marked up as much as 2000%. When I challenged the owner of Precision Automotive with this evidence, he immediately attempted to apologize for screaming profanities at me earlier & offered to reimburse me in the amount of $450. I accepted the $450, but I will never do business with Precision Automotive ever again---and I would suggest that everyone do likewise.

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