Car Smart

  • 1.1 of 5 stars
2 reviews

7921 Watson Road, Marlborough, MO 63119, us

(314) 968-9496

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
1.0/5
They are competent
1.0/5
Their repair price is reasonable
1.0/5
They complete the work in a timely manner
1.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
2.0/5
They treat male and female customers in the same manner
1.0/5
They are always honest
1.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jun 14, 2012
  • Dvirtue
My car needed new spark plugs. I suggested that this was the issue when they told me what the code said. They charged me $100 to diagnose this issue. When they guy called me back he told me he was going to charge me $560 to replace spark plugs and the cable that he thought I might need. I told him I was aware of how much spark plugs cost and picked up my car. He took my $100 for information I gave him at the beginning of the conversation. I replaced the sparks plugs in my car the next day for $20 and my problem was fixed. I ended up a little better than the guy sitting next to me though. They charged him $200 to do a safety inspection and replace windshield wipers. He was elderly and they took advantage of him. This shop represents the worst in mechanics in my opinion. Very nice, but lie to you and try to charge you a ridiculous amount of money for normal maintenance on your car.
Jan 17, 2014
  • BillWG
These guys are major scammers. They cannot be trusted and will always find something wrong that makes the car unsafe to drive and must be repaired immediately for some outrageous price. Avoid them at all costs. They got me twice but never again.

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