Lancer Service Auto Care imports & domestic

  • 4.0 of 5 stars
4 reviews

270 East 8th Street, St. Paul, MN 55101, us

(651) 224-0267

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
3.8/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Jul 23, 2008
This is a stellar family run business. The shop is run beautifully, the guys know us by our first names and take great care of us. They have a strong committment to customer service and it shows!
Jun 01, 2009
We've been taking cars here for over 15 years. These ranged from clunkers (my first car!) to ones we bought new -- lots of makes and models. We have stuck with them because their communication with us as customers and their consistent, quality service have built a level of trust and confidence. Considering we first went there after a few bad experiences, we value that trust enormously and it has resulted in our longstanding loyalty. We haven't shopped around in a long time, but I am sure they are not the cheapest operation in town. They aren't open on weekends, and although they open early, they close pretty promptly at 5. Despite those inconveniences, there are few businesses that we would recommend more highly.
Sep 13, 2010
Started because a New Yorker I bought from a co-worker had been serviced there. Figured they had the records. Was convenient to drop off and pick up from work. I have been satisfied with work. Replaced my car when it was so rusted they were having problems placing the jack. I have been happy with the service on my Saturn.
Jun 21, 2014
  • Dublos
I've been going to Lancer for three cars so far. Whether working on my Mini-van or my current RAV-4, they always do excellent work and they fix things well. The main reason I love Lancer more than any other mechanic I've gone to is their ability to communicate. Everyone I have worked with at Lancer has been able to help me understand what was wrong, if it was a big or small problem, and what was needed to fix it. I'm sure there are other mechanics out there who will break things down into "this is critical to fix now", "this can wait a couple weeks, but fix it before winter" and "this is perhaps to effect how smooth your ride is, but can wait till whenever you want to fix it" but I have never found a shop that would do that for me and I have to say it is one of the things that really builds trust for me. I am not mechanically inclined and they can explain things so that *I* understand them without making me feel like I am being sold something I do not want/need.

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