I have only used this one site on So. Washington Ave. in Mpls. I have a 15 yr old Saturn and was a dedicated customer of a Saturn dealership. I was very dismayed that GM discontinued the Saturn line, a mistake I'm sure GM will regret. I have had Bobby & Steve's do major work: a ring job, engine re-mounts, yes even a crank-window 'crank' replacement! They are VERY trustworthy, almost always complete repairs when they say they will (EVEN on weekends !). My only complaint/concern is that they do not take repair reservations in advance, so it's a first come, first serve. I find their diagnoses to always be accurate. I am VERY satisfied and HIGHLY, HIGHLY, recommend this Bobby & Steve's location. Plus, it has a really keel facility that includes a thorough 'food and fast food' prepared shop, and VERY, VERY, friendly and seemingly caring staff at ALL levels !!! I'm amazed B&S's has not been recommended before. Please, consider !