Car-X Auto Service

  • 4.9 of 5 stars
5 reviews

1079 W Broadway Ave, Forest Lake, MN 55025, us

(651) 982-0884

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Keeps track of your cars repair history for you
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Apr 17, 2002
I am a woman who's Chev thinks it's a Ford (fix or repair daily)...consequently, I am now a frequent customer. I started out with getting a muffler, then a tune up, then radiator work...next will be power steering pump and hose, then AC work and tires. Their muffler was about 20-25 bucks higher than other shops in the area, but this was the first shop in YEARS that didn't talk down to me, and explained everything to me. The extra money bought me peace of mind and a lifetime warranty. Also, driving from downtown St. Paul to home, my car stalled 5 times before completely quitting in the middle of an intersection during 5 PM rush hour traffic. I called the shop while waiting for AAA and their mechanic stayed after hours until I got there so he could test my battery and whatever to fix it. Troy and Bruce have my full confidence that when they say I need something, I need it...they aren't there to fill sales quota's by ripping off people like me who for years thought there was such a thing as blinker fluid.
Nov 07, 2011
Jul 14, 2011
My wife started going here with her car problems, and Chad (the owner) always treated her well. I had a bad experience at another CarX and so was reluctant. But Chad has won me over. They recently test drove my car twice and checked out the wheel bearings. They gave us good advice: told us the problem was a "nuisance" issue and not a "safety" issue and advised us to do nothing until the fall. Chad charged us nothing beyond the oil change they did (with a $10 coupon). They exceeded my expectations. Also, I would like to amend my review. I rated the "public transportation" section poorly because I thought there is no bus (not their fault). My wife has just informed me that they have offered to come to our house to pick us up. Rate them a 5! I recommend Forest Lake CarX for more than just brakes - very competent and trustworthy advice for your car or van. -Satisfied Customer
Nov 07, 2011
  • N/A
Jul 24, 2013
  • tlb
I was in Forest Lake due to the passing of my grandfather and needed to tow a trailer with his truck back home to Oregon. I went to Car X because one side of my trailer lights didn't work. They had no appointments available but were kind enough to take a look to see if they could help. The man that helped me tested several different electrical outputs and fuses. He found 2 fuses that needed to be replaced and fixed it right on the spot. He also didn't charge me due to the situation. I couldn't have asked for better customer service and compassion.

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