Shelby Tire & Auto Service

  • 5.0 of 5 stars
5 reviews

46870 VAN DYKE, Shelby Township, MI 48317, us

(586) 739-7810

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Mar 06, 2003
I have been taking my cars to Rich (the owner) for years, ever since a friend at work recommended him. I haven't been able to get out there lately because I no longer work near him (it's way out of the way, otherwise) & I've been so paranoid about going somewhere else I've been putting off everything but oil changes till I can get out his way. He's a great guy & very honest - he'll tell me straight up if I'm asking him to do something that's a waste of money. I suggested him to my husband, who was driving a Volvo at the time. The Volvo seemed to be out of alignment - he'd taken it to three other shops for re-alignment, but it was still pulling a bit to the left. Rich checked it out & found that the frame had been bent in an accident over a year earlier. Too much expense & too small a problem to be worth fixing. No charge for the diagnosis. You do need to call & make an appointment (586-739-7810) because he's usually pretty busy.
May 24, 2007
I started going to Rich a couple of years ago on a recommedation from a friend. He was so nice in explaining everything and I felt he was reasonable. I had some very bad experiences with dealerships where I know for certain that they wanted me to have unnecessary work done. When I leave Rich's shop I never feel like I was taken. I waited once for my car and I observed him with some elderly people...he was so kind to them and you could tell that they trusted him. I spoke to one man that told me in his business he had a fleet of trucks and he would never take them anywhere else for repair. I have and will recommend Rich and his mechanics to anyone with the confidence that they will be very satisfied!!!!
Jun 06, 2008
I've had new tires installed and my girlfriend had a wheel bearing replaced. Both times the work was done quite quickly without problems. Next time I need work done on either of my vehicles (a 2006 Civic or my girlfriend's ~2000 Cavalier) I'll be taking them back.
Nov 07, 2011
Dec 19, 2009
Excellent experience with Richard. More than once he has told us that we don't need to do something that other shops have recommended.

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