Shoemaker's Garage

  • 4.7 of 5 stars
11 reviews

633 E Crosstown Pky, Kalamazoo, MI 49001, us

(269) 345-1071

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
5.0/5
Their repair price is reasonable
3.9/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.9/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
3.8/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Jun 10, 1997
Unfortunately every time I've had to have my car serviced at Shoemaker's, it has been with really short notice, but they still fit the car into their schedule and get it done that day. I've had more than one car fixed at Shoemaker's and I have never had a problem with any of the work they have done and none of my cars have ever been in their shop for more than a day if even that. Not only do they do good work, but they are polite and courteous.
Nov 07, 2011
Sep 04, 2006
I just love these guys. They were recommended to me by a reputable used car dealer a number of years ago, and they have worked on all of my cars since then (including ones driven by teenaged boys.) I had to move from Kalamazoo and truly despair that I will ever find someone as trustworthy in my new location. I never felt that they treated me any differently than my husband.
Nov 07, 2011
Aug 07, 2006
I was forced to choose between a valve job on my 10 year old car, or get a different car. I chose to have Shoemakers work on my old car, and despite a fiasco with trying to order parts from Subaru, they were persistent and insistent on getting the correct parts, and my car drives like a new one. They explained things well, and were courteous and even gave me a discount, because of the delay in getting the correct parts, through no fault of their own. I am very happy with their service and would recommend them.
Jan 02, 2008
I've taken my vehicles to this shop for over 20 years. It is a small but well run place. My Honda Accord was purchsed new in 1993. Once the warranty was gone all work , except out of town emergency repairs, has been done by this shop. When I was looking for a used vehicle for my young, new driver niece, who would be going to WMU I found one and took it to be checked before I made an offer on it. What Gary told me were long and short range issues was exactly what my bro-in-law's shop on the other side of the state said, and HE DOESENT AGREE with many people!
Oct 29, 2008
I've been taking vehicles to Shoemaker's for over 20 years. They are always polite, explain problems and needed repairs in as much detail as I'd like, and explain what any options may be, such as alternate replacement parts or items which could wait. They check out every used car I purchase before I buy it--and no lemons to date. Gary and his mechanics are always the best.
Jan 03, 2009
Gary is great. He will take the time to fully explain the problems and the options. And he always lets me use his air pump to fill my tires when they get soft, which is quite often.
May 14, 2009
Great work, Western Michigan University graduate. Very personable owner.
Oct 06, 2009
I've had my daughter's Toyota Rav4, my son's Ford pickup, and my old 93 Saab repaired there: they are a rare find these days, honest and amazingly competent. Gary's explanations of what is broken are thorough and correct. We love these guys.

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