Elhart Nissan Dealership

  • 2.8 of 5 stars
2 reviews

870 Chicago Drive, Holland, MI 49423, us

(616) 396-0441

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.5/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
2.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
3.0/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
2.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Nov 30, 2012
  • Aplonis
With winter coming on I go to switch from "fresh air" to "max A/C" and the little lever on my 2007 Nissan Versa won't go. Turning up the fan fron 1 to 2 I hear it make that blades-impinging-on-something sound. So I take it, first thing, to my friendly Nissan dealer. But what do they do? They give me a song and dance about having to replace the entire blower module and 4-cable assembly for a minimum of $750. So I leave drive on out of there in disgust and stop in just down the road at ALBA Automotive Repair. They ask a $60 diagnostic fee (applicable to the work if accepted) verbally guaranteeing it won't come near the Nissan dealers outrageous estimate. The actual problem? A double handful of blue fluff which some little critter had harvested insulation from my engine hood thermal blanket and built a nest in as far back into the system as it could get. And do you know, that's just exactly what it felt like, a soft wad of something keeping the little fresh-air door from closing. And that's just exactly what the fan sounded like it was hitting. The Nissan estimate guy, had he bothered to open the hood, could have shone a light right up the intake and seen it. He could have lifted the hood and seen where the thermal blanket had been chewed into and robbed of content. But he jumped right on trying to sell me a new blower and cable assembly instead. So for my next tune up and radiator flush I'm going to ALBA and not Elhart. It's not the first time Elhart did me similarly. Last time was my exhaust. My muffler got really loud a year ago. I took it to Elhart and they told me it would be $500 for a whole new exhaust. I went to another shop, which couldn't get a muffler for my model yet (it beig too new) but was happy to just weld the original back where it was cracked for $50 instead of Elhart's $500. I'm not going back to Elhart for service ever again. I guess they're competent at doing actual work since they do get lots of business, but it won't be any of mine from now on.
Aug 19, 2014
  • Neighbor Dave
The body shop. Two different times, two different vehicles, two different accidents. Trouble both times. Days added onto quote, both times. Should have taken truck back but didn't, minor issue. Car I took back, they replaced AC compressor but kept the 14 year old o-rings. How much can o-rings cost? They probably came with the replacement. W/S washer quit too, they said my problem, coincidence, week pump they said. I took apart and found hose pinched. Too bad I already bought the new pump. Bankers hours, only until 5:00. Won't go back.

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