Grand Point Automotive

  • 4.2 of 5 stars
3 reviews

5360 S Saginaw Rd, Flint, MI 48505, us

(810) 603-1900

Javascript is required to view this map.

Add a review

Log in or Sign up to add a review

Hours
 
Specialties
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
3.3/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
3.3/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.5/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
2.7/5
The shop is located in a safe neighborhood
3.7/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Sep 14, 2008
These fellas know what they're doing! I have some experience in automotive repair and am always impressed with the availability, knowledge, and forthrightness of this shop. Typically, I have talked with Brett. They have spent an incredible amount of time trying to ferret out some tough problems at a reasonable fee. They have found and corrected problems related to the original concern e.g., a control rod for long and short intake tubes was found to be unattached while they were replacing another needed part ...this restored the low end torque I thought was just a tired engine. Very honest about what they can and cannot do for a given concern. Check 'em out!
Mar 26, 2014
  • robbed
Took a vehicle in for a rough idle problem and engine light. They said it was due to a bad spark plug. Also found that the negative battery cable was corroded and said it needed to be replaced. The guy said that they were gonna do a tune up for $290. I figured new plugs, wires, and filters. They only changed the plugs, which cost around 7 dollars a piece. The negative battery cable they said cost $140 plus labor. Which consist of removing two nuts and terminal. They didn't even clean the positive cable, which has build up all over. I should of did it myself, just too busy, I'll never give them my business again, neither will anyone I know. Total bill $437, for plugs and a negative battery cable. Talk about robbery, not too many honest people in the world anymore. More people need to post reviews, its the only way to be heard.
Apr 03, 2014
  • robbed
UPDATE FOR ABOVE. Took a vehicle in for a hesitation between shifting and a engine light. They said it was due to a bad spark plug. They also found that the negative battery cable was corroded and said it needed to be replaced. They did a tune up and thought that the problem was fixed. The next day the problem returned. At first I was upset, and thought that I got taken advantage of. The price seemed high, so I took the car back and I explained how I felt to a manager. The manager took responsibility and stood by the work that was done, and also explained why the parts they use cost more than what you would find at NAPA (all parts used were OEM). The engine light never came back on but the problem was still there. They stood by there reputation and continued to troubleshoot deeper into the problem. After doing a software update on the vehicle (free of charge) the problem still remained. The mechanics troubleshot further, and concluded that the transmission was beginning to fail. The owner broke down everything that they performed to determine this issue, and also explained that the codes were all pointing towards a misfire in the beginning (which never came back after the plugs and wires were changed). The fault codes were almost masking the trans problem. Overall I feel that the work done was necessary and to the best. I haven't decided if its worth putting a new transmission in yet, but the shop gave me a **** of a deal if I do decide to follow through with it. The customer service is more than what I expected and I would recommend GPA to others. More people need to post reviews, its the only way to be heard.

Get the Car Talk Newsletter



Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute