Bill Brown Auto Clinic

  • 4.8 of 5 stars
9 reviews

8240 N Lilley Rd, Canton, MI 48187, us

(734) 455-3344

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.1/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.5/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.5/5
Nov 06, 2011
Nov 06, 2011
Oct 16, 2003
Had my 2000 F-150 serviced at 60K miles: brakes, engine tune up, ATF fluid and filter replaced, and a LOF. All work completed on time and with exceptional workmanship. No follow up visits to "adjust" or otherwise remediate any errors with their work. All fluids wiped down from under vehicle, without my asking [ I hate drips on my garage floor :<( ] Shop rates are not cheap, but I guess there is a price to pay for competence. Quality of the experience far exceeded that which I have endured at several of the local Ford dealers. Based upon my single transaction, I give BBAC an unequivacal recommendation.
Feb 11, 2005
As a female customer, I have always felt like these guys were helping me fix my car .... not empty my checking account. They even filled my coolant reservoir, and told me to come back in a couple days, we could check to see what happens, and then repair the car based on what happens. Then I lost no coolant ... so they did not charge me anything. Definitely on the "good guy" list :-) P.S. - They are the same shop with their name listed 2 different ways on your web page.
Dec 10, 2005
My old mechanic told me about this shop when he lost his lease. They work with me on keeping my older cars in good repair. My old mechanic now has a new location, and I am staying loyal to Bill Brown Auto Clinic. They are almost never the cheapest, but they almost always fix the car right the first time.
Dec 27, 2006
  • N/A
My wife has a Toyota Corolla (2001) and she was complaining of a "chemical" smell in the car especially first thing in the mornings when it has been standing for the whole night. I sniffed around and thought I could smell something too but wasn't really sure. Nothing was leaking on first inspection. We got BBAC from the car-talk web-site and took the car to them. The mechanic was polite and agreed to look at it even though our description of the problem was quite vague. He couldn't smell anything, but he did locate a can of windshield wiper fluid in our trunk. It hadn't leaked but he said to take it out just in case. We agreed to leave the car in his lot for a day for him to check the smell after the car has been standing for a while. We went back in the evening and there was no smell. It must have been the wiper fluid can. He didn't charge us anything. But their rates are not cheap. They quoted almost the same as the dealer to replace the headlight lamp. We got that done ourselves.
Mar 11, 2009
Extremely honest. Local shop in business since 1949 with friendly, competant mechanics. Owners active in the community as volunteers and service club members. Original owner still comes in to work on classic cars ( need your 37 Cadillac repaired ? ) Been customer for 20 years and never a problem. NO CHARGE to change air in tires from Winter air to Spring to Summer to Fall ( they have a sense of humor too ). --Tom McNamara
Dec 04, 2009
Mike has always been very helpful to me. He explains things clearly and the alternatives available (and cost of each). I appreciate that he distinguishes between what 'needs' to be done and what can wait (and how long). My only suggestion: pave the driveway (gets muddy).
Nov 12, 2012
  • Ione-A-Car
Another reviewer has already said this, but it's true nonetheless: These folks are extremely honest and forthright. They'll tell you what needs to be done right now and what you can wait on. They were recommended by close friends who feel the same way we do so this review counts twice! :) They are not cheap, but the money is worth it to know you've gotten expert work that's really necessary.

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