Morgans Auto Repair

  • 4.7 of 5 stars
10 reviews

800 Center Ave, Bay City, MI 48708, us

(989) 892-0567

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.9/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.4/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.6/5
They are always honest
4.6/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.9/5
Nov 06, 2011
Mar 03, 2007
I have dealt with Mike, the owner of Morgan's, and the company for over 15 years. I use his company exclusively to evaluate my auto problems, repair my autos and if it the repair is outside his shop's capabilities, I take his recommendations of a shop that can do it. The one key attribute is his honest assessment of needed repairs. The repairs are explained thoroughly and most importantly, he does not try to sell you something you do not need.
Sep 06, 2002
The service at Morgan's is always great. They "squeeze you in" if something comes up and you need immediate help; they are always thorough in explaining what has happened to the vehicle; and they are all nice guys. Mike, the owner, has been a valuable asset to me in my car searching and he always answers every dumb question I have had in the 15+ years that we have taken our vehicles there. Even if something is not done exactly right,they stand by their word, and make it right. I don't take my cars anywhere else...
Jun 21, 2006
We always took our cars to them we also have our kids take their cars, Toyota, Ford, Mercury. They are always honest about the list of the stuff they check and recommand. And prioritize the list so we know what is needed and what should be thought about in the near future. And they back up their work all the way. They are very well equipted and mechanics are very educated. However if they also are honest about what they can do and they cannot do. They also are very kind. I saw their employee helping elderly people, kids and handicapped people by their property. They also check oil, tire pressure etc, you need to check before a long trip for you.
Jan 07, 2007
When I moved to the area, I went to Morgan's based on the comments I saw on this site, and I had only positive experiences with them. The one time I thought there was a problem with a repair, I took the car back and they fixed it immediately. I don't know much about cars, but I always felt that I was treated fairly and with respect. I recommended them to a coworker, and he was happy with the work they did, too.
Nov 06, 2011
Jun 14, 2010
Great service,great pricing, and no surprises when getting the bill. My car was done when promised, and I am always treated with total respect which is very important to me.
Jun 19, 2010
This garage has been around for decades and has provided quality work from honest mechanics who "know what they're doing." I've asked around and researched them before taking my car there. They did a great job, and even though my car wasn't "repairable," they did a VERY thorough job of explaining what, why and how much. My wife was treated very fairly and wasn't treated like a "dumb girl" like some garages tend to do. I would HIGHLY recommend them to anybody, and would even recommend them to my grandmother!
Nov 28, 2010
Morgan's Auto Repair is a great place to have your vehicle serviced. They may charge a just a bit more, but they take the time to explain what needs to be repaired and why. They do not make unnecessary repairs. For these reasons, I find them trustworthy.
Oct 11, 2012
  • Irish Genie
I just recently moved to Bay City and I needed a great auto repair shop because my car was making very weird klunky and crickety noises on the front passenger side. Because I have always enjoyed and trusted Car Talk's newspaper columns and website information, I knew with their help I could find a reliable repair shop in my area. I found Morgan's Auto Repair on the Find A Mechanic link and I was impressed with this shop's ratings and reviews. I am very happy to add my high endorsement too. They found out what was causing all of the noises (2 bushings), fixed it in a timely manner, carefully explained to me what bushings are, and all for a very reasonable fee. Everybody there I talked to was extremely nice and polite and I am very glad to recommend Morgan's Auto Repair to anybody in the Bay City area.

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