Professional Automotive Technicians (P.A.T.)

  • 4.5 of 5 stars
14 reviews

1225 Jewett Avenue, Ann Arbor, MI 48104, us

(734) 665-9707

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.8/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.4/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.4/5
They are always honest
4.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Nov 06, 2011
Sep 16, 1998
Mike is extremely good at figuring out weird problems. He also called me up one time to tell me that he didn't really need to touch anything on the car, because it was all looking good. He did a lube and oil change on it. How many mechanics will call to tell you they DON'T need to do something to your car, when you have already authorized it????
Sep 16, 1998
Mike always takes time to talk to his customers either in person or on the phone and explains what needs to be done and why. He has been known to go out into the parking lot and change light bulbs, or put on windshield wipers, even in the rain! He is always honest, has a winning smile and is a pleasure to deal with. Those are just some of the reasons I started dating, and am now living with him.
Jan 18, 2009
The most striking thing about the shop is that the mechanics are intelligent. The mechanic who works on your car will answer any question you have. I have taken my cars there for over 15yrs, very good work!
Nov 06, 2011
Nov 06, 2011
  • N/A
Dec 15, 2007
Took my 1985 Mercedes Turbo-diesel here when dealer had spent 3 hours NOT solving the slippage problem. Mike correctly identified the low tranny fluid, repaired the eroded line inexpensively, and took time to carefully explain everything. I can't speak highly enough about their meticulous work and careful explanations. And the price is right! I'll certainly return. They use commercial cab for transportation which is very convenient.
Jan 18, 2009
I was considering the purchase of a used car. They assessed the car and went over all findings with me in detail. I felt well prepared to make the decision about the purchase.
Nov 06, 2011
Jan 18, 2009
The same people have been running this place AND almost all the same people have been working there the entire 25 years I have been going there. I have tried other places on occasion, but always wound up back at P.A.T. for their supreme professionalism and solid work. Their shop is always bright and very clean, they tell me about things that I will need to fix in the future, and they do only high quality work. If something goes wrong, Mike the manager takes responsibility and finds a way to make it right. They have helped me keep my cars working perfectly, and affordably, consistently.

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