K & N Automotive

  • 4.6 of 5 stars
13 reviews

1240 Jewett St, #3, Ann Arbor, MI 48104, us

(734) 665-9944

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.6/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.9/5
Nov 07, 2011
Nov 07, 2011
Jul 19, 2000
My wife's 91 Saab 900 has been in their shop 4 times, twice to fix problems that the local dealer either: A. could not fix or, B charged too much to fix. The other two times the car was towed to K & N for a busted headgasket and earlier a trashed tranny that occured when the vehicle was shipped during a move. Every time the work was done on time and twice below the appraised price.
Nov 07, 2011
Nov 07, 2011
Feb 17, 2007
K&N is run by three mechanics; Nick, Kirk, and Don. They work almost exclusively on Saabs, and really know the car. If you want the job done right the first time, they are the ones to service your Saab. I drive 60 miles to take advantage of their skills. I've been using them for 28yrs and six Saabs. I'm a very satisfied customer. There may be comparable mechanics in the Ann Arbor-Detroit-Toledo area, but I am not aware of them. These guys are great. I do a lot of work on my Saabs, but when I get stuck or run into a problem I don't have the tools or expertise to fix, these are the guys I go to. They are willing to handle the occasional phone query, and patient in explaining and demonstrating the work done on the car. Recently one of the gas tank straps broke on my '95CSE, and I called them to see if they had any in stock. They did not, but Kirk told me that if one was rusted through, I really should replace the other. I had looked at the other strap, and thought it looked fine, but Kirk's word was good enough for me, I ordered both. When I got the 'good' one off, it too was very rusty! Thanks Kirk! These guys are very customer oriented, and do not make repairs or replace parts unnecessarily. They are not cheap, but I save a lot of money by having the right thing done the first time.
Jul 15, 2005
i bought a used saab 900 turbo convertible [from california.]...I decided to have the local gm /saab dealer do some work....on my saab......[bad idea...!..even worse service...!].my experiences were the same as the others who took the time to email these comments...if you own a saab...like all of us...you owe it to yourself.....and your saab...to take it to the guys at K&N...THE SAAB maintenance people who can keep your saab running like it was new...plus they are actually interesting, fun ,guys]..!
Jun 10, 2006
I'll probably keep buying SAABs just because I found the mechanics to die for, not just because I'm irrationally attached to them. I've been using K&N for ten years. I can't think of a complaint. They are skilled, timely, utterly honest people. Once when I didn't have a ride, I spent a long afternoon at the shop while they worked on my car and I found out that they're also very interesting and kindly folk as well. Another thing that's not immediately apparent is that they seem to have, over the years, developed a network of specialists outside of the shop for the few things they don't handle. I had a fender bender and it needed some frame work done. They referred me to a guy I never would have gone to otherwise, and we chatted while he cut the frame. It was obvious that 1) he was good at what he does, and 2) he knew SAABs inside and out. In sum, these guys deserve a medal.
Jun 01, 2008
These guys know Saabs inside and out and they do great work!
Jan 20, 2009
I've owned Saab autos for over 30 years because of these guys. All cars have problems, finding a repair shop that isn't a problem is the difficulty. They know 'em, they fix 'em, they have their own 'bone yard' for used parts and know where to call if they don't have it. You cannot find a better Saab repair shop for hundreds of miles.

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