Rockport Automotive

  • 2.9 of 5 stars
10 reviews

271 Commercial St, Rockport, ME 04856, us

(207) 236-2431

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Hours
 
Specialties
Has ASE certified mechanics
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
3.3/5
They are competent
2.9/5
Their repair price is reasonable
2.2/5
They complete the work in a timely manner
3.1/5
They respond well when they screw something up
3.5/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.3/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
2.7/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
May 09, 2006
Steve and his crew work two shifts, meaning you can pick up your car up until ten or eleven o'clock on most nights. Great not to have to rush from work to pick it up. His road-call service to me (twice) has been immediate, even though I don't have AAA. We're lucky to have him in our neighborhood.
Jan 14, 2004
Steve is a great guy to deal with; honest, conscientious, and driven, with a group of motivated guys working with him.
Oct 23, 2005
Steve's a great guy. If it needs to be done he'll tell you. He believes strongly in preventative maintenace, as do I and I have never been dissatified with any work he's done (and they are open til 9 pm!). I would highly recomend him to anyone.
Oct 27, 2007
  • N/A
I AM THE OWNER STEVE DIXSON. MY WIFE AND I STARTED THIS BUSINESS FROM SCRATCH IN 4/00. SHE LEFT THE BUSINESS ( BUT NOT ME) AFTER A YEAR AND AHALF WHEN WE WERE ABLE TO HIRE A FULL TIME OFFICE MANAGER. WE NOW HAVE 4 FULL TIME AND 2 PART TIME TECHS AND SERVICE MANAGER FOR A TOTAL OF 7 FULL TIME EMPLOYEES INCLUDING MYSELF. ROCKPORT AUTO HAS EARNED THE PRESTIGIOUS AAA MAINE'S INDEPENDENT AUTO REPAIR FACILITY OF THE YEAR AWARD TWICE IN 2004 AND 2006. OUR PHONE # IS 207-236-2431
Jan 11, 2009
Great at providing transportation. not so great at providing a decent price for repairs. The owner is nice and he'll dazzle you with his small talk so you don't notice the inflated bill.
Nov 07, 2011
Jan 08, 2011
A second opinion proved that the price charged by Rockport Automotive was more than two times what another trusted mechanic charged for the same service. Very disappointing.
May 02, 2011
More expensive than a dealer; Looked long and hard for work that was not needed or asked for; tried to charge me for 11 quarts of oil for an oil change (my car takes 4); go somewhere else!
Feb 02, 2013
  • joel93442
I had my Saturn towed there when the security system locked me out from starting the engine. I told and told them what was wrong but they wouldn't listen to a word I said. After all they are "Professional mechanics".. After taking it back three times and giving they almost $1,000.00, I finally had to take it 60 miles to a Saturn dealer who really couldn't understand how they had screwed it up so bad. I really can't say I'd recommend them to anyone. It seems more like somebody's money machine to me.
Jan 08, 2015
  • GWilson
Even with an early morning appointment, it took an hour and a half for an oil change and tire rotation. The tire rotation was $30 - about twice what most places charge. I was also charged $6 for a "courtesy" fluid check/fill which I did not ask for. I guess my definition of courtesy is different from theirs. So if your time is not valuable to you and you like having your bill padded, this is the shop for you!

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