JAX Auto

  • 3.5 of 5 stars
3 reviews

127 River Road, Chelsea, ME 04330, us

(207) 623-3416

Email: 

Website URL: 

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Hours
 
Specialties
Does body work
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
3.3/5
Their repair price is reasonable
3.3/5
They complete the work in a timely manner
1.7/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
N/A
They are always honest
4.3/5
I would use this mechanic again
3.7/5
I would recommend this mechanic to others
3.7/5
They fix the problem the first time
3.3/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Sep 06, 2012
  • Dragonmom25
inspected my car, charged me for a new battery, and it did not run. not only was the old battery dead flat the car went in driving fine and came out 2 weeks later (rocker panels) unable to get out of its own way...In MAY now in September they finally answered my call and told me it is a computer issue (after wracking up over $200 in parts) and it has to go to the dealer. it is drivable....well the battery was stone dead, the tank just about on empty and it stalled at the pump. same problem with "being too lean" and "idling too low" had to pay over $100 for a tow from the gas station to the dealer. DO NOT USE!
Dec 07, 2013
  • ktripp
I bought my first car there probably close to 10 years ago. I won't take my cars to another mechanic. They take the time to explain the problem, the pros and cons and they give you a reasonable price. If the work/parts come out to more than they quoted you they'll give you the quoted price regardless. Their repair price is the most reasonable I've heard - my parents have gone to three or four different places in the Augusta area and all are quoting $10+ more per hour. They also won't run up a huge bill telling you need unnecessary things. I had my car inspected by another place because I was given a gift card and they told me I needed to do almost $2000 worth of work to have it inspected. Jax looked it over without having any work done and they quoted me $250 and nothing else was needed. I trust that they're not going to swindle me and they're not going to take advantage of me because I'm a girl. Can't say that for the other place.
Mar 10, 2015
  • patgar
I am very impressed with this garage. Not only did they not take advantage of my small knowledge of cars.. They were willing to explain what I needed. They will bend over backwards to find the most cost effective way to get it fixed. If they fix it faster than anticipated (they usually do) than they drop the price accordingly. Overall very satisfied with this garage and would definitely recommend it to anyone.

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